About this role
Job Summary
Under the supervision of the MHS Manager or Lead Valet, the Valet greets patients and visitors with a friendly attitude and provides helpful, safe parking services. This role is responsible for parking and retrieving vehicles in a careful and timely manner, assisting guests at the hospital entrance, and ensuring a smooth and professional experience from arrival to departure.
Key Responsibilities
- Safely drive, park, and retrieve vehicles while following all traffic laws
- Greet every guest with a warm and professional attitude
- Help patients and visitors with directions, bags, and getting in or out of their vehicles
- Check for and note any damage on vehicles before taking them
- Record valet ticket numbers and parking locations correctly
- Explain parking rates and how the valet process works to patients and visitors
- Report accidents right away to your supervisor or Lane Captain
- Keep the valet area clean, organized, and safe always
- Maintain patient privacy and follow HIPAA guidelines
- Performs other duties as assigned.
Qualifications
Qualifications and Requirements
- High School Diploma or GED
- At least 3 years of driving experience
- Valid drivers license with no restrictions and a clean driving record
- Must be able to drive both automatic and manual (stick shift) vehicles
- Able to do basic math with time and money; understand 24-hour and military time
- Must speak, read, and write English fluently
- Must be legally allowed to work in the U.S.
- Must pass a background check, drug screening, and required health screenings
- Strong communication skills and a professional appearance
- Friendly, reliable, and passionate about helping people
Physical Requirements
- Must be comfortable working outside in all weather (rain, snow, heat, etc.)
- Regularly required to stand, walk, use hands, talk, see, and hear
- Able to lift/move up to 100 lbs occasionally
- Able to push or pull wheelchairs (100–350 lbs) over long distances
- The ability to work flexible schedules and extended hours such as weekends, holidays, and longer shifts is sometimes required.