About this role
Title: Credit Department
Department:
As an entry level representative, you will be responsible for Responding to internal and external enquiries via email, phone and face-to-face. The successful candidate must have a basic knowledge with Microsoft word/excel, computer skills, Superior Communication and writing skills You must have the ability to be highly efficient in the days work given. This position is a great opportunity to gain experience in the fast-paced world of distribution. The ideal candidate is enthusiastic, pays attention to details and is willing to accept new challenges.
Duties/ Responsibilities :
· Prepares, posts, verifies, and records customer invoices and transactions related to the credit department.
· Creates invoices according to company practices; submits invoices to customers.
· Process customer credit in a daily basis.
· Research customer discrepancies with the assistance of the Manager and other credit employees.
· Speak directly with Customers regarding their account and invoices.
· Performs other related duties as assigned.
Qualifications
Required skills/ Abilities:
· Check company email periodically.
· Working directly with customers and/or the Sales Team to obtain information about issues or concerns.
· Great customer service skills
· Basically, knowledge in Microsoft excel and word.
· Basic numeracy skills.
· Proficiency on numeric keypad.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Must be able to lift to 15 pounds at times