Engineering Applications Solutions Specialist

Company Description
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!

The Engineering Training team provides end-to-end support for engineering applications and processes that enable efficient design, detailing, manufacturing integration, and project execution across BlueScope.  The team supports critical engineering systems including PIM, POE, Vision, Atlas, nVision, Tekla, and other engineering and manufacturing applications.

The Engineering Application Solutions Specialist provides support for engineering applications and processes. This role assists users with application issues, troubleshooting, testing, documentation, and training activities while developing technical expertise in engineering systems and workflows. The Specialist analyzes technical challenges, coordinates solutions across stakeholders, and contributes to testing, process improvement, documentation, training, and project initiatives that drive engineering efficiency and standardization.

Primary Duties & Responsibilities:

- Provide support for engineering applications by responding to incidents, service requests, and user questions.
- Troubleshoot application issues and assist with identifying root causes and solutions.
- Support system testing, upgrades, releases, and defect validation activities.
- Create and maintain user guides, procedures, training materials, and support documentation.
- Participate in training initiatives and help users understand application functionality and best practices.
- Assist with process improvement and application enhancement initiatives.
- Maintain accurate records of support issues, resolutions, and system changes.

Qualifications
Minimum:

- Bachelor’s degree or 4 additional years of business related experience in lieu of degree
- 2 years of relevant experience
- Analysis and troubleshooting experience

Preferred:

- Experience with Tekla, Autodesk, Vision, PIM, POE, Atlas, or similar systems
- Knowledge of engineering or manufacturing processes
- Experience supporting internal software applications

Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job.  Associates may be required to perform other duties as assigned.  Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope.  To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.

EEO: Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.