Sr. Manager of Production Operation, NBC4 & T52 Los Angeles

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

NBCU Local Los Angeles is seeking a Senior Manager, Production Operations to lead day-to-day production operations for NBC4 and Telemundo 52. Reporting to the Director, Technology & Operations, this role oversees control room and studio execution, Director leadership, production planning, staffing coordination, show support, and operational readiness across linear, digital, streaming, breaking news, special events, and live production needs.

Responsibilities

- Lead daily production operations for NBC4 and Telemundo 52, including control rooms, studios, directors, show execution, staffing, and operational readiness.
- Serve as the primary production operations partner for News, Digital, Programming, Sales, Technology, and station leadership.
- Lead, coach, schedule, and develop Directors and production operations staff, including performance management, training, coverage planning, payroll review, and freelance support.
- Establish consistent directing standards, production workflows, show-request processes, escalation protocols, and operational checklists.
- Support new show launches, format changes, special productions, remote/field productions, live events, breaking news, and emergency operations.
- Partner with Technology and Media Operations leaders on workflow modernization, production systems, media movement, content availability, disaster recovery, and business continuity.
- Track operational performance, incidents, staffing utilization, overtime, and budget-related activity to identify trends and drive continuous improvement.
- Promote a collaborative, accountable, customer-service-oriented culture that supports a 24/7/365 multiplatform production operation.

Qualifications

- Bachelor’s degree in a relevant field or equivalent work experience.
- Progressive experience in live broadcast, media production, production operations, newsroom, control room, studio, or related media environment.
- Prior supervisory or leadership experience, with the ability to coach teams, manage performance, resolve issues, and maintain accountability under deadline pressure.
- Strong knowledge of live production workflows, directing practices, control rooms, studios, remote production, digital/streaming production, staffing models, SOPs, and operational planning.
- Excellent communication, project management, collaboration, and organizational skills, with the ability to partner across News, Technology, Media Operations, Digital, Sales, Programming, vendors, freelancers, and corporate teams.

Eligibility Requirements:

- External applicants are encouraged to submit a resume/CV through nbcunicareers.com.
- Must be willing to work in Los Angeles, California.
- Must be 18 years or older.
- Must have unrestricted work authorization to work in the United States.
- Must be available to work evenings, weekends, holidays, overnights, and extended hours as needed for breaking news, live events, special productions, and emergency operations.

Desired:

- Bilingual English/Spanish skills.
- Experience leading Directors, production crews, or control-room teams in a union or multiplatform broadcast environment.
- Experience using reporting, documentation, operational reviews, and performance metrics to improve workflows and outcomes.
- Ability to identify operational opportunities, implement sustainable improvements, and communicate production and technical matters clearly to non-technical stakeholders.
- Interest in emerging technologies and how they can support newsroom, production, digital, and business priorities.

Additional Requirements:

- This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (https://www.nbcunicareers.com/benefits) of the Careers website (https://www.nbcunicareers.com/). 
- Required On-Site:  This position is required to be performed full-time from NBCUniversal-designated worksite.
- Salary range:  $130,000 to $170,000 (Bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].