About this role
Starting at $20/hr
Part-Time Graveyard, Saturday & Sunday 11pm-7am required. Opportunity to grow into full-time.
About Us:
One of the reasons why we are the nations leading parking management expert is because we recognize that people are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75 years, we understand what it means to earn Every Thank You, which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.
Culture:
We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a Service Technician at Ace Parking, your primary responsibility is to maintain, repair, and service our clients' equipment and systems. You will be a key player in ensuring that our clients receive exceptional service while maintaining profitability for the company. We are seeking an individual who not only possesses technical expertise but also embodies our values of accountability, communication, family, exceptional service, and profitability.
Accountability
- Take ownership of service requests and ensure they are completed accurately and on time.
- Responsible for installation, repair, service, maintenance, and programming of parking and building access control systems throughout San Diego County.
- Parking and access control systems might include revenue control or access control computers and software, IP network programming, barrier gates, card readers, ticket machines, payment machines, intercom systems, CCTV, LPR, counters, EV charging stations, etc.
Communication
- Communicate clearly and effectively with clients to understand their service needs and provide updates on service progress.
- Collaborate with team members and supervisors to share information and resolve issues promptly.
- Maintain detailed service records and document all work performed.
Family
- Foster a sense of camaraderie and teamwork within the service department.
- Support and assist colleagues when needed, promoting a collaborative and family-oriented work environment.
Exceptional Service
- Diagnose equipment issues and perform repairs and maintenance to the highest standards.
- Strive to exceed client expectations by delivering exceptional service with a focus on quality.
Profitability
- Use resources efficiently and effectively to maximize profitability.
- Identify opportunities for upselling or recommending additional services to clients.
About YOU
The successful candidate will be detail-oriented, self-motivated, and exhibit strong problem-solving skills.
Your Qualifications
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Previous experience with IT systems, low voltage wiring and access control systems is required.
- Possess knowledge of mechanical maintenance, office computer networking, and MS Windows PC/Server configuration.
- Experience working with parking revenue control systems, EV charging stations, or SQL is a plus.
- Ability to adapt to changing priorities and work independently in a fast-paced environment.
What We Can Offer You for All Your Hard Work:
- Discount programs
- Holiday full-time and part-time employee
ACE Parking is an Affirmative Action Federal Contractor and Equal Opportunity Employer that encourages applicants who are Protected Veterans of the U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply (EEO/M/F/V/D).