General Manager - Cyclone Ballparks

GENERAL MANAGER - Cyclone Ballparks

PEC SFM, LLC

LOCATION: Pecos, TX

DEPARTMENT: OPERATIONS

REPORTS TO: VP OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Cyclone Ballparks is a premier sports, recreation, and entertainment destination located in Pecos, Texas, dedicated to enhancing the health, quality of life, and economic vitality of West Texas. Situated on 65 acres, the complex features eight synthetic turf 90-foot baseball and softball fields, batting cages, a central gatehouse, full-service concessions, splash pad and playground, press box, tournament support facilities, on-site parking, Wi-Fi, and expansive event and gathering spaces. The venue hosts youth and adult sports leagues, regional tournaments, community celebrations, concerts, holiday festivals, and year-round programming for residents and visitors alike.

As a member of the Cyclone Ballparks team, you will join a passionate group of professionals committed to creating exceptional guest experiences, delivering championship-level events, and making a meaningful impact within the Pecos community. Whether serving local families, traveling teams, or major event organizers, our team is focused on fun, fulfillment, service, and excellence in everything we do.

Cyclone Ballparks is professionally managed by Sports Facilities Management, LLC (SFM), a division of The Sports Facilities Companies (SFC), the nation's leading provider of sports, recreation, wellness, and entertainment facility management and development services. SFC operates and supports more than 100 venues nationwide and brings industry-leading expertise in sports tourism, event operations, guest services, venue management, marketing, and community programming.

At SFC, we believe great facilities are powered by great people. Our collaborative, growth-oriented culture provides team members with the opportunity to learn from industry leaders, expand their skills, and build rewarding careers in one of the fastest-growing sectors of the sports and entertainment industry.

Recognized nationally as a USA Today Top Workplace and a recipient of multiple Culture Excellence Awards, SFC fosters a workplace centered on collaboration, accountability, innovation, professional development, and service. We are committed to helping our team members succeed personally and professionally while creating lasting positive impacts in the communities we serve.

Join our team and help shape the future of sports, recreation, and community impact in West Texas.

POSITION SUMMARY:

The General Manager is responsible for the financial and operating performance of PEC SFM, LLC. The objectives for this position include:

- Optimizing overall profitability

- Creating a positive relationship with client and stakeholders

- Creating a culture of accountability which supports the organizational values

- Meeting or exceeding annual growth objectives

- Facilitating interdepartmental collaboration

- Employee retention and staff development

- Development of employee and operating policies

- Implementation of major business initiatives

- Manage overall Food and Beverage operations

- Manage overall event operations

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

- Analyze operations to evaluate the performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change

- Appoint department heads or managers and assign or delegate responsibilities to them

- Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems

- Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes

- Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency

- Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments

- Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity

- Implement corrective action plans to solve organizational or departmental problems

- Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services

- Represent the organization and promote its objectives at official functions, or delegate representatives to do so

- Serve as liaisons between organizations, shareholders, and outside organizations

- Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies

- Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products

- Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities

- Prepare budgets for approval, including those for funding and implementation of programs

- Review reports submitted by staff members in order to recommend approval or to suggest changes

- Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities

- Prepare budgets for approval, including those for funding and implementation of programs

- Review reports submitted by staff members in order to recommend approval or to suggest changes

- Continually research new technologies to increase efficiency within the business

- Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities

- Lead staff to deliver superb customer service

- Any additional duties assigned by the VP of Venue Management

MINIMUM QUALIFICATIONS:

- Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater

- Proven experience in organizing, booking, and operating sports tournament and events

- Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and team building preferred

- Experience working with convention & visitor bureaus, regional sports commissions, and/or regional event management booking in a regional sports and/or convention center

- A minimum of 7 years of management experience

- Operational knowledge of risk management, kitchen, entertainment, and sports clubs, as well as parties, corporate events, teambuilding, and leadership development

- Sports programming and sports event operations expertise required

- Bachelor's degree in business management, sports management, marketing, hospitality, food and beverage, related field, or equivalent experience

TRAVEL REQUIREMENTS:

- Minimal travel

WORKING CONDITIONS AND PHYSICAL DEMANDS:

- Will be required to sit for extended periods of time operating a computer

- Ability to travel to national events and regional events

- Must be able to lift 50 pounds waist high

- Will be required to sit for extended periods of time operating a computer

- Will be required to conduct venue tours

- Office and facility environment has intermittent noise, normal in nature

- Must be able to work in varying weather conditions

- May be required to sit or stand for extended periods of time both indoors or outdoors, and squat, stoop or bend

- Nights and weekends are required