Intern

PortnoxAustin, TexasOn-siteInternshipListed 1 hour ago

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About this role

We’re looking for a highly organized, detail-oriented Intern to support day-to-day operations across multiple functions of the organization. This role offers broad exposure to how a growing organization runs, with hands-on experience in HR, channel partnerships, renewals, customer experience, and general administrative support. It’s ideal for someone who enjoys variety, learning new systems, and keeping things running smoothly.

This is a mostly remote opportunity, with in-office days on Mondays.

Key Responsibilities

The intern will provide administrative and operational support across several areas, including:
Human Resources
- Assist with onboarding and offboarding processes
- Maintain employee records and documentation
- Support scheduling, training coordination, and general HR administrative tasks

Channel Agreements & Partnerships
- Help organize and track channel partner agreements
- Assist with document management and version control
- Support internal coordination related to partner communications

Renewals & Contract Support
- Track upcoming renewals and key dates
- Assist with preparing renewal documentation
- Update internal systems and reports related to renewals

Customer Experience
- Support customer communications and follow-ups
- Assist with organizing feedback, tickets, or survey data
- Help ensure customer records and processes are accurate and up to date

General Administrative & Ad Hoc Support
- Data entry and system updates across tools and platforms
- Prepare spreadsheets, reports, and basic documentation
- Support special projects and miscellaneous “odds and ends” as needed

Skills, Knowledge, and Expertise

- Currently enrolled in a college or university
- Strong organizational skills and attention to detail
- Comfortable working across multiple tasks and priorities
- Proficient with basic office tools (e.g., Google Workspace or Microsoft Office)
- Clear written and verbal communication skills
- Reliable, proactive, and eager to learn