About this role
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Job Category
Fixed Term & Temporary
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
The Business Value Services team at Salesforce is looking for an MBA intern to work with Healthcare and Life Sciences (HLS) customers and sales teams, explaining how digital transformation with Salesforce solutions, including AI, drives business and financial value.
Based in New York, New York, this intern will work closely with HLS Sales and Solution Engineering teams on strategic customer engagements, helping health systems, payers, and life sciences companies evaluate where AI agents can take on administrative work or improve the patient and member experience.
Responsibilities
- Facilitate internal and external discovery around customer business roles and processes, including workflows where AI could help, such as patient access, care coordination, and member services
- Collaborate with customers and sales teams to identify and prioritize key value drivers, including key performance indicators, showing how Salesforce solutions address business goals
- Develop a quantified value model that supports customer business goals and sizes HLS AI use cases, such as agents that handle appointment scheduling, benefits questions, or medical information requests
- Account for regulated healthcare requirements in AI business cases, such as protecting patient data under the Health Insurance Portability and Accountability Act (HIPAA) and keeping clinicians and staff involved in care decisions
Required Qualifications
- Currently enrolled in an MBA program with an expected graduation of Spring 2028
- 5 or more years of professional experience prior to MBA in value consulting, management consulting, or similar analytical roles
- Experience building and delivering presentations to senior stakeholders
- Experience structuring complex problems and developing data-driven solutions and recommendations
Preferred Qualifications
- Prior experience in the Healthcare and Life Sciences (HLS) industry
- Familiarity with financial modeling or business case development
- Understanding of how healthcare and life sciences organizations approach responsible AI, including bias, patient safety, and data privacy
- Hands-on experience with an AI project, whether at work, in class, or independently
Internship Date:
June to August/September
This position is ineligible for visa sponsorship. This posting will close on Oct 20th, 202 6.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
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At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $46 - $57 per hour.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
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