ETIC, Business Analyst- Associate

Line of Service
Advisory

Industry/Sector
Technology

Specialism
Advisory - Other

Management Level
Senior Associate

Job Description & Summary
About PwC

At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.

About the Resource management team

Resource Management at ETIC works closely with stakeholders to respond to resource management activities, ensuring the right resource is allocated for the job request, at the right time. As a Resource Manager, you will also play a pivotal role in supporting and managing your stakeholders and ensuring operational excellence and effective capacity planning deployment.

About the Resource management team

Resource   Management at ETIC works closely with stakeholders to respond to resource   management activities ,   ensuring   the right resource is   allocated   for the job   request,   at the right time. As a Resource   Manager , you will also play a pivotal role in supporting   and managing   your stakeholders and ensuring operational excellence and effective capacity planning deployment.

About the role

The Resource   Manager   is   responsible for   managing a team that   will work closely with key stakeholders   and onshore resourcing teams   to forecast resource requirements,   identify   skill gaps, and ensure that the right people are deployed to the right projects at the right time.

The Manager and SA/A roles will act a s a critical link between project teams and business operations,   analysing   workforce trends,   overseeing   resource planning tools, and   implementing   strategies to enhance efficiency and productivity.

Th e s e   role s   are   crucial   for   ensuring that the right talent is available at the right time to meet project and operational demands while optimi s ing workforce efficiency. You will collaborate closely with   onshore resourcing teams,   project managers,   business   leads, and senior leadership   to   manage critical resourcing data for the onshore   resourcing   teams.

The ideal   resource manager   will have strong analytical skills, experience in resource management,   strong communication   and attention to   detail   and the ability to balance short-term needs with long-term workforce planning.   They will also need experience   of   line management.

This role   provides   the opportunity to drive operational excellence, influence strategic decision-making, and enhance workforce productivity in a growing and dynamic organization.

In a fast paced, dynamic environment, this role will provide you with opportunity to finesse your organisation and coordination skills, though on the job learning and specific training .

Core Responsibilities

Resource Planning

- Leadership reporting ,   to provide insight and trends to resourcing team, and to key stakeholders within the Business Unit .

- Execute and manage operational processes to ensure data accuracy, integrity, and completeness   t o deliver sustainable,   high-quality   information .

- Conduct analysis o f   key operational metrics to support management and leadership   to   identify   actions   required .

- Proactively   identify   improvement opportunities and propose practical, data-driven solutions to enhance processes, reporting accuracy, or stakeholder outcomes.

- Provide responsive and professional administrative support to the Resource Management community.

Budget &   Billing   Management

- Provide reports on resource allocation,   utilization , and operational efficiency.

Stakeholder Communication

- Act as a bridge between different teams, ensuring clear communication about resource availability and needs.

- Develop and   maintain   strong relationships with key stakeholders at all levels.

- Build and develop strong and effective relationships with colleagues working across the UK.

- Act as a   trusted advisor   to senior management on workforce strategy .

Risk Management:

- Early identification and action to address issues that may   adversely impact   on delivery, using   appropriate escalation   protocols, where necessary.

- Share knowledge and best practice across the team.

Process Improvement & Data Analysis

- Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth.

- Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable,   high quality   information.

- Update and   maintain   key systems with   business critical   data to support the management of headcount budgets and forecasts on a regular basis.

- Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completed   in a timely manner .

Skills:

- Demonstrable experience of workforce planning, resourcing,   recruitment   or project management experience within a professional environment

- Evidence of well refined communication skills

- An ability to cultivate and   maintain   strong relationships with an ability to communicate and negotiate across all levels of the business

- Able to plan prioritise,   multitask   and manage a significant workload under pressure

- Must be comfortable and confident with systems – Microsoft Office (particularly Excel)

- Knowledge of   manpower   planning systems would be   advantageous   but not essential

- Ability to work independently and across multiple workstreams

- Planning and/or Scheduling skills

- Maintain high attention to detail, especially when processing high volumes of work

- Actively manage expectations and escalate where necessary

- Actively   seek   and   identify   opportunities for development

- Time management and organisational skills

- Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date