Seasonal Store Manager – Toy Shop | Raynham, MA

Seasonal Store Manager – Toy Shop

Employment Type: Seasonal, Full-Time
Schedule: Approximately 40 hours per week
Program Dates: November 4, 2026 - December 27, 2026
Store Hours of Operation: Wednesday - Sunday, 11:00AM - 7:00PM

Primary Responsibilities:

- Ensure staff reporting for daily opening and closing and confirm the store is customer-ready prior to opening

- Assign daily zones and breaks across register, “make-and-take” station, sales floor, product replenishment, and cleaning coverage; work alongside the team and flex into priority roles during peak periods as needed

- Coordinate approved back-stock product replenishment with Walmart associates, ensuring restricted back-of-house areas are accessed only when authorized and accompanied

- Monitor inventory presentation, shelf conditions, pricing/signage, out-of-stocks, and high-demand items; escalate discrepancies through the approved reporting channel

- Oversee POS procedures, shift handoffs, transaction or return escalations, and end-of-day reconciliation as defined by the client and Walmart

- Hold team accountable to service standards, appropriate customer engagement, activity procedures, safety, and overall expectations; manage attendance, punctuality, coverage, timekeeping, callouts, and performance issues with the staffing agency and the client through the approved reporting channel

- Ensure completion of required opening/closing checklists, daily photos, sales/traffic reporting, incident reports, and supply/inventory requests; resolve or escalate customer, security, safety, technology, and facility issues

Preferred Experience & Qualifications:

- Experience in retail, specialty-store, hospitality, or high-volume customer service experience; prior supervisory experience strongly preferred

- Experience with POS systems, inventory replenishment, opening/closing, and daily reporting strongly preferred.

- Confident communicator who can work collaboratively with Walmart associates, client representatives, and customers required

- Strong judgement, reliability, organization, and comfort resolving issues in a fast-paced Holiday retail environment required