Country Coordinator ( CTA - Clinical Trial Associate level )

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

A BMS acredita que ter uma equipe diversificada de funcionários e uma cultura de inclusão é vital para a inovação e para executar de forma bem-sucedida nossa estratégia de negócios BioPharma.  Todas as nossas oportunidades são abertas para pessoas com deficiência (PCD), assim como para as demais dimensões no sentido mais amplo da diversidade, como gênero, idade, etnia, raça, orientação sexual & identidades, habilidades físicas, aparência, religião, origem socioeconômica, estilos de pensamento e experiências de vida

Position Summary

This position will provide administrative support to the conduct of clinical trials conducted by RCO from study start-up to study closure; any may include administrational support to the Regional Heads, Head of RDLs, Head of Clinical Operations or Country Heads.

Key Responsibilities

Study support

- In line with country requirements, arrange drug and non-drug (Lab kits, ECG, e-COA) importation to support study site, and where required contact with CSC Logistics for drug shipment.
- Coordinate, and where applicable, prepare study related documents for printing, sealing, scanning, binding and delivery to site. This includes printing and/or sending electronically the On-Site Investigator Files to sites.
- Provide administrative support to the study team (i.e., study related mailing, bill processing, printing, etc.)
- Archiving process handling at study closure.
- Support distribution of Additional Label Forms (ALF) to sites

- May support the local study team in the planning and execution of timelines and activities for study start-up, including submission to ethics committees, governance offices and Health Authorities. This may also include amendments and follow up until approval
- May update national registries where applicable

- May support the collection and distribution of documents to and from sites.

- Enter data into systems as required (eg eTMF) and support document upload into eTMF and other systems.

RCO Managerial & Office Support

- Perform administrative functions, like calendar management, organizing on site and remote meetings, travel arrangements, preparing T&E reports, creation of purchase orders, requisition of supplies
- Support manager and the team to navigate various administrative systems and databases in compliance with applicable procedures
- Supports managers in researching inquiries and tracking and interpreting data from various databases
- Support manager and teams as needed for finalizing/formatting various presentations
- Maintain departmental SharePoint (owner)

- May support co-ordination of employee onboarding, distribution of announcements
- Coordinate RCO meetings (logistics, venue)
- General office administration (stationery, mailings, email distribution lists, printing)

RDL Global Support (if relevant and assigned to you)

- Supports RDL Leadership across all regions so that there is a consistency in the delivery of the RDL vision to the team and external stakeholders
- Oversees the creation and maintenance of complex workflows and processes to ensure seamless allocation of work and the reporting of deliverables.
- Provides expertise in the adoption of IT tools to facilitate learning and development initiatives and communications.
- Builds and maintains Sharepoint, MS Teams Channels and other collaborative tools as needed.
- As this role requires the support of team members across multiple time zones, there will be a requirement to participate in meetings outside of business hours.
- Engage with line management and/or Head of Clinical Operations or Head of RDL to assist in the resolution of complex issues both locally and/or globally.
- Serve as a key resource for colleagues, by providing guidance, leading training and mentoring to other team members through a mentoring process using informal and/or formal presentations.
- May serve as an SME for systems of processes across the department +/- contribute at a global level to these systems or processes

Qualifications & Experience
Degree Requirements: college qualifications or university degree

Experience Requirements

·       Experience managing multiple priorities and ability to accomplish tasks within a timeframe, setting milestones to meet deadlines and achieving goals.

·       Demonstrates ability to function independently.

·       General knowledge of software systems and web-based applications. Good computer aptitude and willingness to learn new systems and applications.

·       Good verbal and written communication skills (both in English and local language).

·       Proficient with Microsoft Suite (Outlook, Word, Excel, PowerPoint)

#LI-Hybrid

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to  [email protected] . Visit  careers.bms.com/eeo-accessibility  to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:  https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at  https://careers.bms.com/fraud-protection .

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at  [email protected] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1606802 : Country Coordinator ( CTA - Clinical Trial Associate level )