MRB/IQC Inspector

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here.

Job Description

Primary Function of Position

The MRB Coordinator / IQC Inspector performs incoming quality inspection activities and supports the control, tracking, and disposition of nonconforming material through the Material Review Board (MRB) process. Under general supervision, this position conducts inspections, reviews quality documentation, performs sampling activities, records inspection results, and supports material acceptance decisions to ensure incoming materials meet established quality requirements.

The role also coordinates nonconforming material activities including material containment, inventory control, disposition processing, and MRB aging reduction efforts. The position works closely with Quality Engineering, Supplier Quality, Operations, Manufacturing Engineering, Supply Chain, and Warehouse teams to support product quality, inventory accuracy, and efficient material flow.

Essential Job Duties

MRB Coordination & Material Control

- Coordinate and monitor nonconforming material within the MRB process.
- Maintain accurate inventory records and location control of quarantined material.
- Segregate, identify, label, and transfer nonconforming material to designated MRB locations.
- Process material transactions within SAP and related business systems.
- Maintain records associated with Quality Notifications (QNs), dispositions, and inventory status.
- Track MRB aging and follow up with responsible stakeholders to support timely disposition decisions.
- Execute approved dispositions including return to supplier, rework, scrap, use-as-is, and release activities.
- Verify disposition approvals and documentation prior to material movement.
- Support continuous improvement activities related to inventory accuracy, material flow, and MRB cycle time.

IQC Inspection Support

- Perform incoming inspection of components, raw materials, and purchased products according to approved procedures, specifications, drawings, and sampling plans.
- Conduct visual, dimensional, and documentation inspections to verify compliance with quality requirements.
- Review Certificates of Conformance (CoC), packing slips, material certifications, RoHS documentation, expiration dates, and other quality records.
- Select inspection samples using approved sampling plans and AQL methodologies.
- Accurately document inspection results and maintain inspection records.
- Apply acceptance or rejection decisions based on established specifications and procedures.
- Identify, document, and escalate nonconforming conditions.
- Support containment activities for materials that fail inspection requirements.
- Assist Quality Engineers in investigations, discrepancy reviews, and verification activities.
- Support validation of inspection methods, inspection fixtures, and quality systems as assigned.
- Monitor inspection equipment status and ensure proper use of measurement devices.

Cross Functional Support

- Collaborate with Engineering, Supplier Quality, Manufacturing, Warehouse Operations, and Supply Chain teams to resolve quality issues.
- Support inspection prioritization activities to meet production and business requirements.
- Assist with inventory and material reconciliation activities.
- Participate in continuous improvement initiatives focused on quality, efficiency, and throughput.

Qualifications

Required Skills and Experience

- Experience performing inspections in a manufacturing, quality, or regulated environment.
- Ability to interpret drawings, specifications, work instructions, and quality procedures.
- Knowledge of inspection techniques, sampling plans, and documentation requirements.
- Ability to use measurement equipment such as calipers, micrometers, height gauges, pin gauges, optical comparators, and other inspection tools.
- Ability to identify and document nonconformances.
- Strong attention to detail and organizational skills.
- Experience using ERP and quality systems such as SAP or equivalent.
- Ability to accurately perform inventory and material transactions.
- Effective verbal and written communication skills.
- Ability to prioritize multiple tasks and work independently.

Required Education and Training

- High School Diploma or equivalent required.
- Minimum 2 years of experience in quality inspection, manufacturing quality, incoming inspection, inventory control, or related operations.
- Experience in a regulated manufacturing environment preferred.

Working Conditions

- Ability to lift, move, load, and unload materials weighing up to 49 pounds.
- Frequent walking, standing, bending, squatting, reaching, lifting, and other repetitive physical activities throughout the workday.
- Ability to stand and walk for extended periods, including shifts exceeding eight (8) hours when required.
- Ability to safely operate forklifts, pallet jacks and other material handling equipment.
- Ability to safely work at heights up to 40 feet when required.
- Work may be performed in MRB, warehouse or IQC laboratory.
- May be required to wear personal protective equipment (PPE), including safety shoes, harness, safety glasses and other site-required equipment.
- Must be able to work varying shifts and overtime as required to support business needs.

Preferred Skills and Experience

- Medical device manufacturing experience.
- Experience performing incoming inspection activities.
- Knowledge of Material Review Board (MRB) processes.
- Experience with Quality Notifications (QNs).
- Familiarity with AQL sampling methodologies.
- Working knowledge of SAP, EWM, Agile, and Microsoft Office.
- Experience supporting warehouse and inventory control activities.
- Knowledge of Good Documentation Practices (GDP).

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.