Senior Product Delivery Associate - Product & Transformation Connectivity

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Product & Transformation Connectivity, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies

- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements

- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

- Build systems to handle payments and streamline onboarding, focusing on automation to reduce manual work and improve efficiency

- Leverage technology to map client and employee journeys, ensuring seamless experiences

- Foster strong cross-functional collaboration, influencing teams to work together toward shared goals

- Centralize servicing within COS, demonstrating executive presence and leadership

- Coordinate plans that translate strategy into actionable steps, bringing new operating models to life

- Identify pain points and use automation to solve them, improving processes and outcomes

- Lead projects that address specific challenges, uniting teams to enhance the client experience

- Communicate complex stories simply, making solutions clear and actionable for senior leadership

Required qualifications, capabilities, and skills

- 3+ years of experience or equivalent expertise in product management or a relevant domain area

- Demonstrated performance in either product management or relevant domain area

- Experience executing operational management and change readiness activities

- Experience in product deployment processes

- Strong team player with cross-functional collaboration skills

- Leadership and executive presence

- Ability to influence and gain buy-in for strategic initiatives

- Technical aptitude and comfort with automation and data-driven processes

- Excellent communication skills, able to simplify complex topics for senior stakeholders

- Data analysis skills to support decision-making and solutions

Preferred qualifications, capabilities, and skills

- Developed knowledge of the product development life cycle

- Experience with payment products or client technical onboarding

- Ability to coordinate strategy and execution plans

Visa sponsorship is not available for this position

Work Schedule: Full-time in office, on a 40-hour per week schedule in Chicago, IL or Plano, TX