Operations Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.

Operations Manager – Yennora, NSW

Job Description / The Role –

Lead Transport Operations for One of Australia's Most Recognised Consumer Brands

Are you an experienced transport and logistics leader who thrives on delivering operational excellence, building high-performing teams, and driving strong customer outcomes?

Toll Group is seeking an experienced Operations Manager to lead our dedicated transport operation across multiple sites in Yennora. This is a senior leadership opportunity responsible for safety, service, financial performance, customer relationships, and continuous improvement across a critical national transport contract.

As Operations Manager, you will take ownership of the day-to-day transport operation, ensuring exceptional service delivery while maintaining a strong focus on safety, operational efficiency, customer satisfaction, and profitability.

You'll lead and develop operational teams, drive continuous improvement initiatives, and work closely with key stakeholders to optimise performance and deliver outstanding outcomes for both Toll and our customer.

Key Responsibilities, but not limited to -

- Lead transport operations across multiple sites, ensuring safe, efficient, and compliant service delivery.

- Drive operational performance against safety, service, financial and customer KPIs.

- Manage budgets, forecasting, labour planning and P&L performance.

- Build and maintain strong customer and stakeholder relationships.

- Coach, mentor and develop operational leaders and frontline teams.

- Ensure compliance with Heavy Vehicle National Law, fatigue management requirements and transport regulations.

- Identify and implement continuous improvement, productivity and innovation initiatives.

- Foster a strong safety culture and ensure all HSE obligations are met.

What We’re Looking for to Drive Success –

- Significant leadership experience within transport, logistics, warehousing or supply chain operations.

- Strong commercial acumen, including budgeting, forecasting, cost analysis and P&L management.

- Demonstrated experience leading large operational teams in a fast-paced environment.

- Sound knowledge of transport legislation, compliance requirements and safety systems.

- Strong customer relationship management and stakeholder engagement skills.

- Experience developing and managing KPIs to drive operational performance.

- Excellent communication, leadership and problem-solving capabilities.

Why Toll?

You'll join a global logistics leader where safety comes first, innovation is encouraged, and talented people are empowered to make an impact. This role offers the opportunity to lead a high-profile contract, influence strategic outcomes, and further develop your leadership career within a dynamic and growing business.

If you're a results-driven operations leader with a passion for transport, people leadership, safety and customer excellence, we'd like to hear from you.

Join Toll and help deliver smarter, safer and more efficient transport solutions every day.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.