About this role
Job Description
### Position: Intern, Umrah Operations
Department: Umrah
Employment Type: Internship
Job Summary
Support the Umrah team in handling day-to-day operational and administrative activities, ensuring smooth coordination and a positive experience for Umrah pilgrims.
Key Responsibilities
- Assist the Umrah team with daily administrative and operational tasks.
- Support the preparation and checking of Umrah travel documents and pilgrim information.
- Assist with data entry, updating records, and maintaining accurate documentation.
- Support coordination with internal teams, vendors, and relevant stakeholders.
- Assist in preparing Umrah packages, schedules, and related materials.
- Support customer service activities by responding to basic pilgrim inquiries and requests.
- Assist with pre-departure arrangements and other operational preparations for pilgrims.
- Support the team during Umrah departures and other related activities when required.
- Perform other tasks and ad-hoc assignments related to Umrah operations as assigned by the supervisor.