Technical Assistant

Why Ocado?

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About the role:

We wouldn’t be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience which means we now have an opportunity for a Technical Assistant to join the Engineering team at our flagship Dordon facility.

As a Technical Assistant, this role is the start of your career and transition into Engineering. With dedicated training, mentoring, and support, you will build essential foundational skills, and with the right ambition, hard work, and commitment, you could go as far as you desire, progressing towards becoming a fully qualified Engineer in the future.

Working a Panama shift pattern to support our continuous 24/7 operations, you will play a key part in keeping our highly automated systems running safely, efficiently, and smoothly.

You will be:

- Using your practical skills as a Technical Assistant to assist the team with planned and reactive maintenance tasks across our world-class automated systems.
- Maintaining high site standards by ensuring all technical areas remain safe, clean, and well-organised.
- Applying your fault-finding training to resolve minor technical issues promptly and escalating complex problems to senior engineers.
- Caring for, securing, and safely operating key engineering tools and equipment.
- Collaborating and communicating effectively across shift teams while accurately completing technical logs and paperwork.

About you:

- A self-motivated individual eager to kickstart a career in engineering and build foundational technical skills.
- Driven by a desire to learn, grow, and take ownership of your career progression.
- A practical problem-solver with a hands-on approach and great attention to detail.
- An organised communicator who can prioritize tasks in a fast-paced environment and share knowledge with colleagues.
- Flexible to work shift patterns that support 24/7 operations.
- previous experience in an engineering service support role within an automated production environment would be highly advantageous

What you can expect to receive in return -

At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.

Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Financial Protection: We offer Income Protection and Life Insurance for financial security.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Generous Leave: 277 hours total leave per year (approx. 23 × 12-hr shifts inc. bank holidays), rising to 294 hours after 5 years, with an option to buy more.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Share Schemes: Join exciting share plans to participate in our success.
- Lifestyle benefits: Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more.
- Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers, days out, and restaurants.

We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.