About this role
Why us?
At The Ben, luxury is more than what surrounds you—it is a mindset reflected in how we show up every day.
Inspired by the legacy of Byrd “Birdie” Dewey and her iconic Ben Trovato estate, The Ben brings together the character of old Palm Beach with modern sophistication, creativity, and a spirit of individuality that feels Exactly Like Nothing Else .
Here, every associate is part of the guest experience. Our luxury mindset can be seen in the smallest details—from the way we speak to one another and welcome our guests, to how we present ourselves, communicate through an email, care for our spaces, and respond when someone needs us.
We look for people who take pride in what they do, anticipate needs, pay attention to the details, and understand that genuine hospitality is about creating meaningful connections. At The Ben, you are not simply joining a hotel—you are becoming part of the story and helping us define what luxury hospitality feels like.
Job Overview
Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. In this 208-room boutique hotel that injects fresh energy into downtown West Palm Beach while honoring a celebrated past, this role is part of something worth being proud of. Every food and beverage interaction at The Ben is an opportunity to create a lasting impression, and this role is right at the heart of making that happen.
Responsibilities
- Check all items against the recipe cards, verify that use records are followed for all items served and that food is presented in an efficient, quality manner.
- Monitor the line set up prior to all meal functions to ensure maximum efficiency during meal periods.
- Monitor the equipment maintenance and kitchen "clean as you go" policy to ensure strict adherence.
- Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers.
- Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs.
- Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.
- Check pars for shift use, determine necessary preparation, freezer pull and line set up.
- Note any out-of-stock items or possible shortages.
- Assist in keeping buffet stocked.
- Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables.
- Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP.
- Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers.
- Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs.
- Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.
- Check pars for shift use, determine necessary preparation, freezer pull and line set up.
- Note any out-of-stock items or possible shortages.
- Assist in keeping buffet stocked.
- Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables.
- Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time.
- Periodic climbing required.
- Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day.
- Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day.
- Continuous standing -during preparation, during service hours or during expediting, usually all day.
- Must be able to hear equipment timers and communicate with other staff.
- Must be able to see that product is prepared appropriately. Lifting, pushing, pulling and carrying.
- Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.