About this role
DISTINGUISHING FEATURES OF THE WORK:
Provides overall administrative and operational support for the Senior Services division, assisting the supervisor and the team with daily clerical tasks, inquiries, and customer service at the Ford Community & Performing Arts Center.
ESSENTIAL FUNCTIONS: (Must be able to perform either with or without reasonable accommodation)
- Assists in planning, coordinating, and executing division events, including the Senior Expo, Volunteer Luncheon, and day-to-day department activities.
- Provides front desk coverage and customer service during morning hours, serving as the primary point of contact for senior patrons and visitors.
- Performs other duties as assigned.
- Demonstrates regular and predictable attendance.
KNOWLEDGE, SKILLS, AND ABILITIES :
- Working knowledge of the basic Microsoft Excel and Google Workspace.
- Must be comfortable using various cloud-based applications.
- Ability to communicate in a professional manner both verbally and in writing.
- Ability to interact effectively with both internal and external customers.
- Ability to take direction and meet deadlines.
- A demonstrated attention to detail and critical thinking skills.
- Ability to work independently and complete assignments without close supervision.
Qualifications
EXPERIENCE AND TRAINING:
Graduation from an accredited high school or G.E.D. equivalent.
POST OFFER REQUIREMENTS : Satisfactory completion of criminal history (including sex offender registry if applicable), background check and a drug screen that tests for illegal drugs as defined by the Federal Drug Free Workplace Act but not those legalized under Michigan law.