About this role
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Position Summary:
The Chief Senior Executive Assistant, reporting to the Executive Vice President and President, Lilly Cardiometabolic Health, serves as a trusted partner providing high-level executive support, including strategic calendar and priority management, communications coordination, office operations and global travel coordination and management. Through strong judgment, anticipation, discretion, and proactive problem-solving, this role helps the executive and broader leadership team operate efficiently, stay focused on critical business priorities, and maximize their impact.
Responsibilities:
Email & Communication Management
- Signing for and/or approving, contingent on delegation authority, on behalf of the business partner, communication materials for distribution
- Opening business partner's mail and taking appropriate action
- Preparing presentations from concepts provided either in written or verbal form using appropriate software packages. Handling e-mail responses as desired by the business partner (read, evaluate, respond, forward, and/or delete as appropriate)
- Communicating independently in response to incoming requests from external customers, prioritizing the requests, and accepting accountability for the results of decisions
- Communicating with senior leaders of other Fortune 500 companies, alliance partners, opinion leaders, customers, and senior political figures from around the world
- Being flexible and on call outside the regular workday, including evenings, weekends, holidays, and vacation time and being available by cell phone, e-mail, and/or voice mail
- Maintaining direct, open and constant communication with the business partner, regardless of the location of either, to relay important information
- Reading, screening, documenting, answering, and filing large amounts of correspondence to reduce or eliminate the need for the business partner to review and forward
Strategic Administrative Support:
- Prioritizing and organizing the business partner's time and ensuring that the business partner is adequately prepared for each day's activities
- Arranging all travel, with every detail finalized, to allow the business partner to focus on the business at hand (details may include hotel, ground transportation, meeting sites, participants, and itinerary)
- Screening and communicating with activities, meetings, events, etc. the business partner will or will not be able to attend and coordinate all arrangements for attendance at those functions
- Assisting the business partner with personal responsibilities (outside appointments, errand, coordination of schedule for family activities, special events and travel) and personal files so he or she can focus on Lilly business
Project Management and Technology Proficiency
- Coordinating and directing the activities of others in the work area: motivating, delegating projects or activities, following up on performance, instructing on deadlines and methods
- Developing and maintaining files and filing systems, including personnel files, for the business partner's direct reports, entire division, or component
- Maintaining the highest level of confidentiality of all information obtained from and for the business partner. Actively participating as a representative for others on a committee or team
- Serving as the key contact person in the area to help build relationships as well as to minimize disruptions for the direct and indirect business partner
- Leading committees or teams, including members of various department and/or components
- Collecting, monitoring, analyzing and communicating metrics
- Assisting in the preparation, planning and execution of external and internal audit processes. Verifying organizational information is correct in Workday.
- Maintaining/uploading leadership org charts and email group codes on a monthly basis
- Leveraging AI tools and automation to drive efficiency
Team Effectiveness and Leadership
- Giving direct feedback and coaching to others in the area
- Acting as a mentor and resource to other assistants; serve as the go-to executive assistant in Immunology
- Assuming a leadership role in the component and serving as a coach to provide both positive and negative feedback
Basic Qualifications:
- Associates degree
- At least 5 years of previous experience at the senior administrative assistant level working with and supporting a global organization with exposure to high level, senior executives and members of management.
- Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.
Additional Skills/Preferences:
- Demonstrated ability to leverage AI tools and automation to drive efficiency
- Demonstrated ability to effectively manage complex calendars
- Demonstrated ability to self-manage
- Demonstrated integrity and confidentiality - this position will have access to sensitive and proprietary information.
- Experience in Lilly policies and procedures, Lilly business knowledge and general business knowledge
- Excellent communication (written and verbal), interpersonal, and organizational skills
- Ability to collaborate effectively with others to achieve common goals across the organization
- Flexibility - demonstrated high level of diligence and accountability for task management
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$31.73 - $46.54
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Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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