About this role
Your role:
As an OMS Application Engineer, you’ll play a key role in maintaining, upgrading, and supporting the technical systems that power Warner Music Group’s global commerce ecosystem. This hybrid role combines elements of software engineering and production support, requiring adaptability, technical breadth, and a strong customer focus. We’re looking for an engineer who takes personal pride in system health and possesses the mindset to improve and maintain systems for scalability, resiliency, and long-term stability.
Here you’ll get to:
Software Engineering & Upgrades
• Implement new and improve existing codes in Java
• Participate in design reviews and code reviews
• Debug and resolve systems errors identified by automated or manual testing
• Upgrade application frameworks to stay current with security patches, support, and performance improvements
Reliability & Monitoring
• Monitor production systems and improve observability to detect and resolve issues proactively
• Lead root cause analyses (RCA) for outages and implement corrective actions
Support & Operations
• Partner with business and operations users to troubleshoot, document, and resolve issues
• Execute manual workflows (e.g., data queries, AWS resource modifications, job restarts) and automate them for efficiency
• Participate in the on-call rotation, responding to high-priority production incidents
Automation & Continuous Improvement
• Enhance CI/CD pipelines (e.g., GitHub Actions, infrastructure-as-code (IaC))
• Contribute to and maintain team knowledge bases, runbooks, and technical documentation
• Drive continuous improvement through process automation and tooling enhancements
About you:
- Experience in implementing and maintaining IBM Sterling OMoC and IBM Sterling Inventory Visibility
- Experience in software development, ideally with Java
- Experience with relational databases and NoSQL database
- Solid understanding of system integration and messaging (pub/sub)
- Experience in developing and maintaining microservices
- Hands-on experience in managing cloud resources in AWS
- Experience being on-call, managing incidents, and meeting SLA commitments
- Effective communicator who can bridge technical and non-technical discussions
- Adhere to timeline with excellent quality of deliverables
- Passionate about knowledge dissemination and process improvement
- Comfortable collaborating in global distributed teams across multiple time zones
As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.
Together, we are Warner Music Group: Independent Minds. Major Sound.
Love this job and want to apply?
Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.
Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.
Thanks for your interest in working for WMG. We love it here, and think you will, too.
WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.
Copyright © 2025 Warner Music Inc.
Compensation: This position offers a base salary of $89,000 - $124,000 CAD. In addition to base salary, this role is eligible for a performance based annual bonus.
Vacancy Status: This posting is for an active, existing vacancy.