Outreach & Diversion Specialist

Job Summary
Develop and deliver street outreach, community engagement, and diversion services throughout assigned service 
areas.

Key Roles & Responsibilities 
Street Outreach | Crisis Intervention | Community Collaborations | Assessment of Service Needs 
Data & Documentation

What You Will Do:

- Deliver progressive engagement services to participants in the identified service area.

- Conduct street outreach in assigned service areas to best understand homeless population and provide intervention.

- Develop and   maintain   local partnerships with housing service providers, crisis centers, hospitals, and other programs to   assist   in   quick access to these services.

- Coordinate diversion efforts in assigned service   area .

- Apply knowledge of landlord/tenant rights and responsibilities to educate participants of their rights and responsibilities.

- Provide service assessment, crisis counseling, and access to housing programs to callers on our crisis line.

- Support the efforts of all programs / services in navigating housing options and resources for those affected by homelessness.

- Comply with   data tracking   & documentation   requirements.

- Represent FOF at community and program development meetings as assigned.

- Conduct follow-up with clients we serve who are currently   living on the streets   to continuously provide resources.

How You Will Succeed :

- People First- When you exhibit people first, you show genuine care/concern for the well-being and success of others and act accordingly to support/uplift them.

- Discover & Do-   When you  exhibit   discover  and do, you  take action to solve  problems, improve  functionality  and make things happen.

- Equity and Inclusion-   When you  exhibit  equity and  inclusion  you foster an environment where all people feel welcome, valued and that they can contribute their unique talents and experiences .

- Grit - When you  exhibit   grit  you work to achieve excellence and continuously improve, even in the face of challenges and adversity .

- Understand, align with and practice under the following philosophies/models: Housing First Model, Trauma-Informed Care, Client-Centered Approach, Harm Reduction, and Low-Barrier Shelter.

- Believe in our 10-year vision: Everyone has a home.

- Believe in our mission: We are ending homelessness by leading with the Housing First approach, driving systemic change through strong community partnerships, and providing individualized support that prioritizes client choice.

- Understand the 6 components of the Entrepreneurial Operating System (EOS).

Job Qualification and Competencies:

- Must   demonstrate   ability   to organize,   prioritize   and plan work to meet deadlines.

- Ensure confidentiality is in place for all people FOF serves.

- Bachelor Degree in social work , psychology, related field OR combination of equivalent education and experience.

- Previous   experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management.

- Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.

- Ability to pass state, federal, and child abuse background checks.