Coordinator, Engagement

TITLE: Coordinator, Engagement
LOCATION: Washington, D.C.
REPORTS TO: Lara Picanco
DEPARTMENT: Strategy & Operations
TYPE: Full Time, Hybrid (two to three days in-office)

Please submit a cover letter.

CCS is unable to sponsor employment visas for this position, such as H-1B visas. Candidates must be authorized to work in the United States without current or future visa sponsorship. This may apply to individuals currently authorized under temporary student or practical training visas, who will require sponsorship from CCS to maintain work authorization long-term.

WHO WE ARE
CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s leading organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact. This year, we were named one of Forbes’ America’s Best Management Consulting Firms 2026, based on recommendations from clients and consulting peers.

CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.

UNDERSTANDING THE ROLE

The Coordinator, Engagement supports the execution of regional onboarding, learning, communications and colleague engagement initiatives across the Atlantic Region. This role coordinates key programs and processes, partners with regional committees and corporate teams, and helps ensure colleagues feel connected, supported, and well-informed. Through effective program coordination and stakeholder partnership, this role contributes to colleague retention, performance, and overall team experience. This is a hybrid, regionally focused role. Team member is expected to maintain regular in-office presence in the Washington, DC office and to travel to and be physically present at team convenings held throughout the region.

RESPONSIBILITIES

New Hire Onboarding & Integration

- Coordinate all regional onboarding logistics and communications in partnership with Hiring Managers; Corporate Talent Acquisition (TA), Human Resources (HR), and Learning & Development (L&D) teams; and IT.
- Support pre-start coordination and communications, including welcome emails, onboarding materials, systems access, and key introductions.
- Create and manage personalized onboarding plans, as needed, including Navigator assignments, shadowing opportunities, milestone tracking, and completion of required and recommended training.
- Partner with the Staffing lead to ensure smooth transition of new hires into client assignments.
- Track and coordinate onboarding for new Executives and Engagement Managers in partnership with Corporate L&D.

Learning & Development Coordination

- Partner with Corporate L&D on course registration, attendance tracking, and reporting.
- Support the implementation of firmwide CCS learning programs.
- Partner with Atlantic Region Learning & Development Committee on regional initiatives, providing logistical and operational support, including:

- Maintaining the Atlantic Best in Class document library and ensuring all tools and materials are current;
- Coordinating ad hoc learning sessions to address regional development needs and skill gaps; and
- Providing roster information to support learning programs, such as the Mentorship Program.
- Gather team feedback to inform the continuous improvement of learning programs and processes.

Team Engagement & Culture

- Maintain committee participation records and support committee continuity by facilitating member onboarding, offboarding, and leadership transitions.
- Coordinate Atlantic Engagement Survey, including survey deployment, response tracking, and reporting.
- Track and update participation in regional and corporate committees, leadership programs, and other engagement opportunities.
- Track and communicate colleague milestones, including birthdays, anniversaries, promotions, awards, and life events to enhance engagement and recognition.
- Partner with Atlantic Region Colleague Engagement & Culture Committee on regional initiatives, providing logistical and operational support, including:
- Virtual and in-person meetings and event support for regional convenings, including Team Conferences, Team Meetings, office hub convenings, and special events;
- Coordinating surveys and related communications; and
- Providing roster information to support engagement initiatives.

- Travel to, and provide support for, team convenings across the Atlantic region (e.g. Washington D.C., Philadelphia, Miami, Atlanta, Baltimore, and others).

Team Communications

- Partner with regional leadership and the Colleague Engagement & Culture Committee to develop content and materials for Team Meetings, Team Conferences, and other convenings.
- Draft, manage, and help distribute internal communications, including recognition messages, new hire and departure announcements, monthly executive updates, and corporate communications.
- Maintain regional calendars and resources that reflect all engagement and development activities.
- Support meeting follow-up documentation and communication of key outcomes.
- Manage internal SharePoint pages in partnership with Business Systems to ensure engagement-related content is current, accessible, and easy to navigate.

Cross-Functional Collaboration

- Partner closely with the Staffing Coordinator to align onboarding, staffing, and engagement workflows.
- Collaborate with Corporate L&D and HR teams to share feedback and align regional initiatives with firmwide programs.
- Work with Executive Partnerships Team on event logistics and facility coordination.
- Uphold CCS’s values of inclusion, transparency, and continuous learning in all team-facing initiatives.

QUALIFICATIONS

- Bachelor’s degree required
- Minimum 3 years of related experience, preferably in people operations, employee engagement, learning and development, human resources, internal communications, or a related field
- Excellent project management, communication, and problem-solving skills
- Strong organizational, project management, and follow-through skills
- Strong interpersonal skills and emotional intelligence, with the ability to build relationships across levels and functions
- Excellent written and verbal communication skills
- Experience collaborating effectively with colleagues across a variety of teams, work styles, and stakeholders
- Experience coordinating meetings, events, training programs, onboarding activities, or employee engagement initiatives preferred
- Ability to handle sensitive and confidential information with professionalism and discretion
- Proficiency with Microsoft Office Suite, SharePoint, Zoom, and Monday.com preferred
- Ability to be physically present in the Washington, DC office two to three times per week and reliably travel to team convenings across the Atlantic region, including frequent travel outside the local area and overnight travel as required

CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.

SALARY RANGE:  $60,000 to $80,000

The exact salary varies within range based on years of relevant experience and education.