About this role
General Summary
This role serves to protect our patients who are impulsive and at risk for falls, at risk for pulling out IV lines/tubes, require behavioral management and/or present a risk due to psychiatric illnesses. This is a non-clinical employee who assists in the prevention of falls, deters impulsive behaviors, prevents injury or escape, and provides de-escalation of patient behaviors. Provides simple assistance such as ambulation, simple toileting, repositioning, and assistance with feeding/fluids. The aide is expected to engage in therapeutic communication and activities to distract, occupy and develop a positive supportive rapport with patients. The aide is required to remain with the assigned patient at all times during their shift except when relieved by staff for breaks, remaining alert and observant. Patient observation by the aide can be performed virtually through video monitoring or by direct bedside observation of the patient based on hospital policy and patient criteria. This role will also be required to transport patients as needed. This position requires Child Abuse Clearance, High Risk Observer Training and required Epic documentation.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- No prior experience. Required
Licenses:
- Basic Life Support Upon Hire Required
Courses and Training:
- Behavioral Health Training Packet (LMS) Upon Hire Required and
- Sitter guidelines for safety 1:1 (LMS) Upon Hire Required and
- High Risk Observation (LMS) Upon Hire Required and
- Patient care assistant/sitter Epic training. Upon Hire Required and
- De-escalation class (8-hour class) Upon Hire Required
Knowledge, Skills, and Abilities:
- Good customer service skills.
- Excellent communication skills and de-escalation skills.