Associate Director, Payer Strategy Support, U.S. Market Access

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  www.abbvie.com . Follow @abbvie on  LinkedIn,   Facebook ,  Instagram ,  X  and  YouTube.

Job Description

The Associate Director, Payer Strategy Enablement will support the U.S. Market Access Payer Strategy organization by driving strategic planning, operational excellence, and execution of key business priorities across therapeutic areas and customer segments. This individual will serve as a trusted partner to Payer Strategy leaders, helping strengthen organizational effectiveness, enhance cross-functional coordination, and drive consistency across the Market Access organization. The role will lead development and management of common processes, reporting tools, planning resources, and governance mechanisms that improve visibility, alignment, and execution while enabling Payer Strategy leaders to focus on customer strategy, market dynamics, and business priorities. The position offers broad exposure to Market Access strategy, contracting, customer engagement, emerging market trends, and cross-functional leadership while playing a key role in shaping the future capabilities and operating model of U.S. Market Access.

Responsibilities :

Strategic Planning & Business Operations

- Support execution of annual strategic planning, business reviews, and priority-setting activities across Payer Strategy teams
- Coordinate planning cycles, key milestones, deliverables, and leadership priorities across multiple therapeutic areas
- Maintain visibility to strategic initiatives, customer priorities, and critical business activities across Market Access
- Partner with leadership to track progress against strategic priorities and identify opportunities for improvement

Organizational Effectiveness & Enablement

- Lead development and management of common reporting tools, dashboards, trackers, and planning resources across the Payer Strategy organization
- Establish scalable processes and ways of working that can be leveraged consistently across therapeutic areas
- Drive consistency in planning, reporting, governance, and execution across teams
- Support implementation and pull-through of Future Fit, capability-building, and process improvement initiatives
- Partner with Market Access training and learning organizations to define service models, roles, responsibilities, and engagement approaches that maximize organizational effectiveness and capability development

Deal & Market Access Coordination

- Coordinate forward-looking visibility to key contracting, pricing, customer, and access-related milestones
- Support cross-functional alignment across Payer Strategy, Finance, Pricing, Trade, APEX, Account Teams, and other partner functions
- Help identify risks, dependencies, and coordination opportunities requiring leadership attention
- Support effective governance and communication for complex cross-functional initiatives

Communications, Training & Engagement

- Coordinate leadership meetings, touchpoints, business reviews, and organizational communications
- Support development and management of training calendars, planning resources, and knowledge-sharing tools
- Drive consistency of information, best practices, and operating approaches across Market Access teams
- Support employee engagement, culture, and organizational effectiveness initiatives
- Partner with training teams to translate payer strategy, customer insights, market access trends, and business priorities into scalable field education and capability-building initiatives
- Support development, review, and deployment of payer strategy training materials, including coordination of MRL review processes and cross-functional stakeholder input to ensure timely execution

Qualifications

Education and Experience:

- Bachelor’s Degree required; MBA or Master’s Degree preferred
- Minimum of 5 years of experience in Market Access, Payer Strategy, Commercial Operations, Strategic Planning, Marketing, Sales Leadership, or a related commercial function
- Track record leading cross-functional initiatives from planning through execution
- Experience working effectively across matrixed organizations and influencing without direct authority
- Demonstrated project management, planning, organizational effectiveness, and business operations experience

Essential Skills and Competencies

Critical Success Factors

- Enable Payer Strategy leaders to focus on customer strategy, market dynamics, and business priorities rather than administrative coordination
- Improve consistency, visibility, and execution across therapeutic area and cross-portfolio payer strategy organizations
- Strengthen coordination among Payer Strategy, Account Teams, APEX, Pricing, Finance, and other key partner functions
- Drive accountability and pull-through of strategic priorities, Future Fit initiatives, and business planning activities
- Build scalable tools, processes, reporting, and ways of working that enhance organizational effectiveness across U.S. Market Access

Core Competencies

- Strong communication and presentation skills with the ability to effectively engage senior leaders and cross-functional stakeholders
- Ability to simplify complex issues and translate strategy into actionable plans and execution
- Exceptional planning, organization, and project management skills
- Strong analytical mindset and ability to synthesize information into meaningful business insights
- Experience building and managing reporting tools, dashboards, trackers, governance processes, and planning resources
- Proven ability to identify opportunities, solve problems, and drive execution in a dynamic environment
- Experience navigating complex matrix organizations and influencing without direct authority
- Strong collaboration and relationship-building skills across functions, therapeutic areas, and organizational levels
- Ability to manage multiple priorities simultaneously and deliver results under tight timelines
- High degree of professionalism, organizational savvy, discretion, and attention to detail
- Self-starter with intellectual curiosity, adaptability, and continuous improvement mindset
- Advanced proficiency with Microsoft Excel, PowerPoint, and business planning tools

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
- This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

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