Automotive Service Advisor

City CDJRF of BrookfieldBrookfield, WisconsinOn-siteFull-timeNew grad, 0–1 yearsListed 1 week ago

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About this role

What Were Looking For:

We want a candidate that is a Professional in customer service who thrives in a team environment, cares about customer service, has a winning mindset and works to be better every day!

We Offer:

- $50,000 - $100,000 SALARY PLUS COMMISSION

- INCENTIVE BASED PAY PLAN WITH NO LIMIT

- Paid Training Program

- Immediate impact – quick on-boarding

- Major Medical & Dental Insurance

- 401 K w/ Employer Match

- Paid Vacation

- Employee discounts on vehicles and more

- Monthly employee recognition

- 5-day work week, closed on Sundays

- Opportunity to grow and advance!

Responsibilities:

- Provide exceptional customer service tracked by manufacturer CSI/NPS scores

- Complete manufacturer training to stay certified

- Ensure proper work flow and scheduling execution

- R/O Management

- Internal/Used Car reconditioning

- Technician productivity

- Warranty booking

- Rental Fleet Management

Qualifications:

- Must be open to learning and being coached

- High ethical standards and strong attention to details

- Excellent customer service, communication, and decision-making skills

- Computer proficient, a good work ethic and professional appearance

- Able to prioritize tasks and have good time management skills

- Most importantly must be a team player with a good attitude and cant be afraid to smile!

- Valid drivers license

Terms

We are an Equal Opportunity Employer