Aquatics Facility Supervisor (3215) – Recreation and Park Department - (167171)

Company Description

ALL APPLICANTS MUST SUBMIT VERIFICATION (PROOF) OF THEIR CERTIFICATIONS AT THE TIME OF FILING APPLICATION.

FAILURE TO SUBMIT THE REQUIRED VERIFICATION WILL RESULT IN THE REJECTION OF YOUR APPLICATION.

This is a Position-Based Test conducted in accordance with CSC Rule 111A . Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/

Application Opening: Friday, October 2, 2026

Application Deadline: Apply Immediately . Application filing will be open at least through Friday, October 16, 2026 at 5:00 PM , and will close any time thereafter.

Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America.  In 2017, San Francisco became the first city in the nation where all residents have access to a park within a 10-minute walk, a direct result of the Department’s commitment to increasing and improving parkland in the city Learn More. Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our Department currently manages more than 230 parks, playgrounds and open spaces throughout San Francisco, including two outside city limits—Sharp Park in Pacifica and Camp Mather in the High Sierras. The system includes full-complex recreation centers, swimming pools, golf courses, sports fields and numerous small-to-medium-sized clubhouses that offer a variety of sports- and arts-related recreation programs for people of all ages.  Included in the Department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the San Francisco Zoo and Lake Merced.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Becoming a City employee means being a part of a team that cares about making a difference. Your work will shape both the present and future of San Francisco. When you work for the City, you’re choosing a job with purpose.

Job Description

The 3215 Aquatics Facility Supervisor directs, administers and supervises the activities, operations and maintenance of an assigned aquatic facility. Responsibilities include the development, preparation, execution, and supervision of all aquatics-related programs and staff; and oversight of facility maintenance.

The Aquatics Facility Supervisor performs the following essential duties:

- Planning, scheduling, supervising, and participating in the work of aquatic staff responsible for providing pool safety and recreational services
- Tracking time and attendance, conducting skill assessments, providing and/or coordinating training and maintaining records of relevant certifications and other work-related records.
- Monitoring performance; and correcting deficiencies through coaching and progressive discipline
- Planning, developing, and scheduling pool activities, and programs; ensuring that aquatic activities meet local needs; overseeing the collection of revenues and fees
- Making recommendations for staffing, supplies, equipment, and facility improvements; maintaining inventory of supplies and equipment; submitting requisitions of supplies
- Assisting in the development of policies, procedures and safety rules relating to aquatic facility, programs, pool personnel and the public
- Coordinating community relations to promote partnerships and collaboration in aquatics programs; arranging for marketing and communication of programs; preparing, updating and distributing a variety of brochures, calendars, posters, flyers, public presentations and meeting agendas and related communications regarding aquatics programs
- Conducting public meetings; responding to public inquiries and complaints; collecting and evaluating data on operations, activities and programs; preparing various reports and documentation related to accidents or incidents, program effectiveness, patron participation and satisfaction
- Performing swim instruction and water safety, when necessary, by teaching swim lessons, enforcing rules, making rescues and rendering First Aid and/or cardiopulmonary resuscitation (CPR)
- Assuming responsibility in cases of accidents; directing and participating in the maintenance of aquatic facilities; monitoring pool water chemistry, taking water quality samples
- Inspecting and observing facility to ensure maintenance of safety standards, sanitary conditions and orderly conduct; completing work orders for repairs; coordinating with custodial, engineering or other maintenance staff as necessary; ensuring chemicals, equipment and materials are properly handled and safely stored when not in use; ensuring regular and adequate cleaning of surrounding pool area, lobby, changing rooms and deck
- Performing other related duties as required.

Please note that incumbents in this classification may be required to perform duties as listed in the class specification, which can be found on DHR’s website: https://careers.sf.gov/classifications/?classCode=3215

Nature of Work:

Requires sufficient strength and coordination to perform rescue operations, CPR, and First Aid; will have exposure to water, indoor noise levels, outdoor working conditions, chemicals, and mechanical hazards.

Qualifications

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.

Education:

- Possession of a baccalaureate degree from an accredited college or university preferably in recreation, physical education or a related field; AND

Experience:

- Two (2) years (equivalent to 4,000 hours) of full-time experience as a swimming instructor and lifeguard including a minimum of one (1) year (2,000 hours) as a lifeguard and six (6) months (1,000 hours) as a swimming instructor; OR One (1) year (2,000 hours) of experience equivalent to class 3213 Aquatic Facility Assistant Supervisor; AND

Certifications:

- Possession of a Lifeguarding Certification issued by the American Red Cross or an equivalent certified issuing agency; AND
- Possession of a CPR/AED for the Professional Rescuer issued by the American Red Cross or equivalent certified issuing agency; AND
- Possession of an Oxygen Administration Certification for the Professional Rescuer issued by the American Red Cross or equivalent certified issuing agency; AND
- Possession of a Water Safety Instruction Certification issued by the American Red Cross or an equivalent certified issuing agency OR Fitness Professional certificate issued by the Aquatic Exercise Association or equivalent certified issuing agency; AND
- Possession of an Aquatic Facility Operator Certification issued by the National Recreation and Park Association OR possession of a Certified Pool Operator Certification issued by the National Swimming Pool Foundation [Note: can be obtained either at time of hire or within six (6) months of appointment ]; AND
- Possession of a Lifeguard Instructor Certification issued by the American Red Cross or equivalent certified issuing agency.

Substitution:

Additional qualifying experience as described may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one year (2000 hours).

CONDITIONS OF EMPLOYMENT:

New hires must be able to obtain the following certifications within six (6) months of appointment and maintain their validity throughout their employment:

- First Aid for Public Safety Personnel in accordance with Title 22 requirements issued by the American Red Cross
- Aquatic Facility Operator Certification issued by the National Recreation and Park Association OR possession of a Certified Pool Operator Certification issued by the National Swimming Pool Foundation

Failure to show proof of possession of a current/valid First Aid for Public Safety Personnel and Aquatic Facility Operator/Certified Pool Operator certification after six (6) months from the date of hire, and throughout the length of employment, may result in termination.

All employees must maintain all current/valid required certifications throughout their employment. Failure to demonstrate or provide proof of current/valid certifications may result in termination.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.

DESIRABLE QUALIFICATIONS:
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

- Computer Skills [Recreation Management Software such as CLASS, Active Network or similar software; Total Management Asset (TMA); PeopleSoft; WhenToWork Employee Scheduling Software; MS WORD, Excel, Publisher]
- Water Safety Instructor Trainer issued by American Red Cross (ARC) or equivalent and/or Aquatic Fitness Professional issued by Aquatic Exercise Association or Dive Instructor certification issued by NAUI or equivalent
- Possession of a valid Class C Driver’s License

Verification of Education and Experience:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.

Applicants are required to submit verification of qualifying certifications prior to the filing deadline. Verification of qualifying certifications must be verified by providing a scanned copy (.pdf) of the original certification issued by the American Red Cross or an equivalent certified issuing agency, and must be attached to the application at the time of filing. If you are unable to upload the documents, you can scan and email the materials to [email protected] , with the subject line: 3215 Verification.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/ .

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Information

Selection Procedure:

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications and can be accessed using the following link: https://forms.cloud.microsoft/g/gGz38UhsBr .

Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The MQSQ should be submitted at the time of the application, but no later than the application deadline as stated above. Failure to submit the MQSQ along with the application may result in the rejection of your application.

Basic Supervisory Exam (Weight 50%): Candidates who meet the minimum qualifications will be invited to participate in a written multiple-choice examination that is designed to measure basic knowledge of various supervisory practices and procedures (e.g. directing, counseling, guiding, evaluating, motivating, disciplining, developing and training subordinates, delegation, etc.) as well as customer service and reading comprehension.

This computer-administered exam can be taken at home or at a time and location of their convenience, but only within the time period specified on the exam notification. Candidates must have access to a computer and reliable internet connection to participate in this exam. Candidates without access to a computer should contact the analyst as soon as possible for accommodation.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

The score you achieve on this examination shall be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. Please note this test is used for other supervisory classes, therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the test for this future announcement is held within one year of the date of this examination, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score will become your official score since it is the most recent.

Training & Experience Examination (Weight: 50%) : Applicants who attain a passing score on the Basic Supervisory Examination will receive an online exam link to complete the Training & Experience Examination.  The exam is designed to measure knowledge, skills and/or abilities in job-related areas.

The Training & Experience exam link will be emailed to the email address listed on the candidate’s online application. Candidates will be required to complete the Training & Experience Examination within the indicated time frame and must submit the completed questionnaire as directed for evaluation. Responses cannot be changed once submitted.

A passing score must be achieved on both the Basic Supervisory Examination and the Training & Experience Examination in order to be placed and ranked on the eligible list.  Candidates will be placed on the eligible list in rank order according to their final score.

Note:   Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process .

Certification: The certification rule for the eligible list resulting from this examination will be the Rule of Three. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report:
A confidential eligible list of applicant names who have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see the city’s Position Counts by Job Codes and Departments.

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/ .

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

- Information About the Hiring Process (https://careers.sf.gov/knowledge/process/)
- Conviction History (http://sfdhr.org/conviction-history-faq)
- Employee Benefits Overview (https://sfdhr.org/benefits-overview) 
- Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)
- Disaster Service Worker (https://careers.sf.gov/knowledge/#:~:text=a%20later%20date.-,Disaster%20Service%20Workers,-By%20State%20law)
- ADA Accommodation (https://careers.sf.gov/accommodations/)
- Veterans Preference (https://careers.sf.gov/knowledge/process/exams/score-modifiers/)
- Seniority Credit in Promotional Exams (https://careers.sf.gov/knowledge/process/exams/score-modifiers/)
- Right to Work (https://careers.sf.gov/knowledge/#:~:text=Identification/Right%20to%20Work)
- Copies of Application Documents (https://careers.sf.gov/knowledge/#:~:text=Copies%20of%20Application%20Documents)
- Diversity Statement (https://careers.sf.gov/knowledge/#:~:text=Learn%20more-,Diversity%20Statement,-The%20City%20and)

Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Where to Apply

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.

- Select the “I’m Interested” or “Apply Now” button and follow instructions on the screen

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall , 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, @careers.sf.gov and @smartrecruiters.com).

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions, you may contact Absar Khan at [email protected]

Race and Social Equity Statement

We believe that parks and open space in San Francisco provides the opportunity to model equitable access for all.  With this belief, San Francisco became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park. The Recreation and Park Department’s goal is to close the gaps and improve equity and access to quality parks and open space, and recreation activities for historically marginalized communities.

We envision a department that proactively infuses racial and social equity in its internal operations.  With a multi-disciplinary team of talented individuals - gardeners, recreation leaders, park rangers, custodians, craft shop personnel, park and recreation managers and more, the department is committed to doing its part to provide equitable access to parks and programs for all the communities we serve to enjoy, as well as foster a work environment where our differences are celebrated, and everyone has what they need to thrive regardless of their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.