CCS Service Facilitator

TITLE :   CCS Service Facilitator

DEPARTMENT: Health and Human Services/Behavioral Health

SUPERVISOR:   Behavioral Health Services Unit Manager

LOCATION : Government Center

PAY GROUP: 11

SUMMARY:

To provide strength and community-based, case management and service facilitation to individuals and families, covering a wide range of behavioral health, developmental and physical disabilities.

DUTIES AND RESPONSIBILITIES:

- Approximately   6 5% of the time is spent providing case management and coordination of services for children and their families in the CCS (Coordinated Community Services) program. This includes performing functional screens, assessments and   determining   areas of service needs, development of treatment plans/recovery plans, providing supportive counseling, education, and   assisting   in areas of need are also   required   for the position .    The applicant will be setting up and   facilitating   team meeting to ensure the individualized treatment/recovery plans and service delivery for   each individual   is coordinated,   monitored , and designed to support the individual in a manner that supports the consumer to achieve the highest possible level of independent functioning .

- This time also includes being a Team Leader or Team Member providing mental health services either in the office or in-home .    The applicant will be expected to follow legal,   organizational   and contractual requirements, laws and policies, prepare,   complete   and   submit   required items by due dates and   required   timelines,   establish   and maintain   good communication , collaboration, and cooperation with all stakeholders, and perform other duties as assigned.

- About 15% of the time is spent providing crisis counseling to individuals via the crisis line and in outpatient setting .    This includes performing crisis line duties, including coordinating inpatient emergency detentions and diversions. This also includes being on a 24 hour on-call crisis (mobile) team.

- Approximately   15 % of the time is spent   maintaining   behavioral health/CCS charts .    This would include completing necessary forms, (i.e., release of information, insurance claims, scheduling appointments, etc.).

- The remaining time is spent attending and   participating   in staffing’s, in-services,   supervision   and trainings.

SKILLS AND ABILITIES :

- Basic everyday living skills

- The ability to understand, follow and provide directions

- Reading, writing (reports, case notes) is necessary

- Comprehensive knowledge and skills of  person centered  approaches

- The ability to work in and with individual/family teams

- Understand the needs of individuals with mental illness, developmental and physical disabilities.

- Comprehensive knowledge of the principals and practices of  person centered  care

- Ability to relate to and communicate effectively with staff, community professionals,  agencies  and the  general public .

- Must have a valid Wisconsin Driver's License and access to an insured vehicle .

QUALIFICATIONS:

EDUCATION :   A  Bachelor’s Degree in Social Work , Psychology or related field.

EXPERIENCE / JOB KNOWLEDGE :   Considerable experience working with mental health and developmental disability populations.

A willingness to learn and grow professionally.

WORKING CONDITIONS:

PHYSICAL DEMANDS:   Over 75% of the time is spent hearing (listening), talking and sitting .   25% of the time is spent  participating  in activities using low handling skills and medium fingering skills .

Management’s assignment of essential functions is not designed to limit the  manner in which  duties may be  accomplished .  Management shall  comply with  all applicable workplace laws and shall communicate with any employee with a disability   to  determine  the availability of a reasonable accommodation(s) to allow the employee to perform the essential functions of the job.

ENVIRONMENTAL DEMANDS:    Over 75% of work done is inside .   In unusual situations, there may be exposure to noxious odors and a threat of physical attack or injury from clientele

This is a public service position, and employee  is required to  be courteous,  cooperative  and respectful  at all times  with the public and clients; also  establishes  and maintains a courteous and cooperative and respectful working relationship with other employees,  supervisors  and public officials.

This position description has been prepared to  assist  in defining job responsibilities, physical demands, working conditions and needed skills .   It is not intended as a complete list of job duties,  responsibilities  and/or essential functions .   This description is not intended to limit or  modify  the rights of any supervisor to assign, direct, and control the work of employees under supervision. The county  retains  and reserves  any and all  rights to change, modify, amend, add  to  or  delete  from, any section of this document as it  deems , in its' judgment, to be proper.