Director, Wealth Operations

When you ask people what gives them peace of mind to live their best life, having a sense of financial security is usually at the top of the list. Our financial services include employer-based benefits like retirement planning so employers can help their people plan for a comfortable life after they stop working. We also provide personalized financial planning and investment services to help families succeed in every stage of life.

Our Newest Opportunity:

Summary:

This role is vital in ensuring smooth back-office operations,   driving   the efficiency and accuracy of client service for   our   wealth management and financial planning team.   This role directs the creation and adoption of standardized processes and oversees   key indicators to measure business efficiency.

Essential Duties and Responsibilities (includes but is not limited to):

- Manage office   relationship   with custodians, brokerage firms, financial   institutions   and internal corporate teams   to   ensure efficient   process ing of   client transactions,   lead the resolution of issu es and manag ement of   account-related inquiries.

- Create systems to   m aintain   accurate   records of custodial interactions and   metrics   regarding   follow up o f   outstanding items.

- Oversee the efficient preparation   and review   of   necessary paperwork for client accounts, including account opening, transfers, withdrawals, and beneficiary updates.

- Create and oversee processes to e nsure compliance with regulatory requirements and internal policies.

- Create and oversee processes to accurately e xecute fund transfers, wire requests, and other financial transactions.

- Develop and supervise processes to optimize team efficiency   in   preparing materials for client meetings, including performance reports, investment summaries, and relevant documentation.

- Establish systems to ensure collaboration between   team members to ensure   up-to-date client data in the CRM system and   accurate   and   timely   reporting.

- Perform other duties as assigned.

Qualifications,   Skills   and Requirements:

- Solid   understanding of financial planning principles, investment strategies, and relevant regulations.

- Excellent communication, presentation, and interpersonal skills.

- Demonstrated ability to manage multiple tasks and projects effectively.

- Proficiency   with Microsoft Office Suite (Word, Excel, and PowerPoint) .

- Ability to adapt to a rapidly changing business and technology environment .

- Continual learner mentality, able to adopt   new solutions   and   help   respond   to   the impact of new   systems.

- Must be able to   maintain   confidentiality of   highly sensitive   client information, including personnel and financial data.

- Regular and predictable attendance is   required .

- Business travel up to 25% .

Education, Training and Experience:

- Bachelor's degree in Business ,   Economics,   Finance, or a related field (preferred), or relevant   work   experience .

- 7 +   years' experience   in wealth management o perations   business   preferred

- Familiarity with Charles Schwab, Fidelity and/or Raymond James preferred

- Familiarity with Orion, Sales f orce, other financial technology, and industry regulations preferred

Other:

This job description should not be construed to imply that these requirements are the exclusive standards of the position .    Incumbents will follow any other instructions and perform any related duties as required .    Reasonable accommodation will be provided   for   qualified individuals with disabilities. The employer has the right to revise this job description at any time .    The job description is not to be construed as a contract for employment.

The information below is for internal use only.

Pre-hire Screening Requirements:

- Criminal

- Financial

- Education Verification

Licensure

- This role   is   not   r equired to   be licensed .

PAC Notes

- ”Senior” may be added to this title to recognize increased experience or expertise within a particular level that does not require an update in job description. To update a title to include Senior, utilize the base title Job Profile and update the Business Title. Do not create a new Job Profile to accommodate.

- Hiring managers may cu stomize this job description based on   their   specific needs . HR/Talent Management should provide oversight to ensure   additional   duties still reflect the pr imary intent of the role and reach out to   Business Line leadership when questions arise.

The typical base pay range for this role nationwide is $75,000 to $110,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here .

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!