Operations Specialist

Overview

Aveanna Healthcare is growing!!

We are seeking an Operations Specialist to join our dynamic team in Colorado Springs!

This is a full-time opportunity, working Monday through Friday, 8:00am to 5:00pm.

Pay Rate: $20-22/HR DOE

The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch location’s clinical operational support activities.Essential Job Functions• Payroll Activities:o Weekly time sheets entries for caregiver staff visits which generates billingo Audit weekly payroll reports and make timely payroll adjustments when necessaryo Process and close payroll each week according to guidelineso Prepare and ensure timesheets and nursing notes for corporate billing department are processed according to guidelineso Prepare and maintain payroll fileso Review and audit weekly net profit reports and communicate discrepancies to management in a timely mannero Be primary point of contact for location caregiver payroll inquirieso Establish an open line of communication and positive relationship with the Corporate Payroll department• Personnel Activities:o Assist with caregiver onboarding activities; may be asked to assist with recruiting activitieso Ensuring all caregiver personnel files are secure, accurate and completeo Verification and maintenance of caregiver credentials (licenses and certifications)o Creating and providing monthly evaluation and skills report to Director(s)o Coordinate with Corporate Risk Management and Leave of Absence Specialists on all worker compensation claims and return to work coordination activitieso Coordinate with People Services on all unemployment claimso Be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education• Caregiver Coordination Activities:o Establish and maintain an orientation schedule for caregiver staffo Maintain accurate and up to date contact list of all active caregivers, including mailing logo Review and confirm weekly schedules according to branch location guidelineso Mail monthly schedule to patient’s home each month according to branch location guidelines• Office Support Activities:o Scanning and/or filing of documentation and recordso Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff membero Mail distribution to appropriate staff member or departmento Process invoices according to branch location guidelineso Office supply orderso Preform special projects as neededRequirements• High school diploma or GED• Proficient typing skills• Proficient Microsoft Office skillsPreferences• Payroll and/or human resources experience• Private duty, home care or health care company experience• Advanced Microsoft Excel skills• Two (2) years general office experienceOther Skills/Abilities• Must maintain company and employee confidentiality at all times• Must maintain professional boundaries at all times• Ability to remain calm and professional in stressful situations• Attention to detail• Time Management• Effective problem-solving and conflict resolution• Excellent organization and communication skillsPhysical Requirements• Must be able to speak, write, read and understand English• Occasional lifting, caring, pushing and pulling of up to 25 pounds• Must be able to lift 50 pounds• Prolonged walking, standing, bending, kneeling, reaching, twisting• Must be able to sit and climb stairs• Must have visual and hearing acuityEnvironment• Performs duties in an office environment during agency operating hours• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditionsOther Duties• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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