About this role
Overview
$23/hr + Sales Spiffs | Full-Time | Reports to the Location Manager
Can you lead a crew, wow a driver, and close the sale? LubeZone is looking for an Assistant Manager who loves the fast pace of a busy shop and knows how to turn a 30 minute oil change into a bigger ticket. If you've crushed sales numbers before, this is where that talent pays off.
Your Pay
- $23.00 per hour base pay
- Sales spiffs on top of your base: earn extra on the services and add-ons you sell. Strong sellers can make a lot more than the base rate
- Performance Incentive Plan tied to your location's results
Responsibilities
What You'll Do
- Lead your shift: direct and support teammates so every service meets LubeZone standards and policies
- Drive sales: talk with drivers and fleet customers about recommended services, provide accurate quotes, and grow the average ticket the right way, with honest recommendations
- Build customer relationships: greet drivers, keep wait times short, and resolve customer concerns and complaints on the spot
- Back up the Location Manager: step in to run the location when the Location Manager is away
- Keep the schedule covered: help build work schedules and track paid time off and absences so the bays are always staffed
- Keep it safe and clean: maintain a safe, respectful, and healthy work environment, and report safety incidents right away
- Handle the details: support inventory, stocking, work order accuracy, and end-of-shift wrap-up
- Pitch in on the floor: jump in on services when the bays get busy
- Perform other duties as assigned
Qualifications
What You Need:
- High school diploma or equivalent
- 1+ years in a supervisor, shift lead, or assistant manager role in retail, automotive service, quick lube, or a similar fast-paced customer business
- A proven record in sales: hitting goals, upselling, or growing average tickets
- Strong communication skills and the ability to calmly resolve customer problems and complaints
- Good troubleshooting and problem-solving skills
- Comfortable working in a shop environment and ready to jump in on the floor when it's busy
Bonus Points:
- Experience with class 6, 7, and 8 semi-truck maintenance or lubrication
- Background in truck stops, fleet service, or heavy-duty parts and service sales
- Experience with scheduling, inventory, or point-of-sale systems
Benefits
The Perks
- Health, dental, and vision insurance
- 401(k) with company match
- Life and disability insurance
- Paid time off
- Employee assistance program
- Performance Incentive Plan plus sales spiffs
- Room to grow into a General Manager role as LubeZone expands
## Pay Range
USD $20.00 - USD $23.00 /Hr.