About this role
Job Title: Call Center Scheduler
Location: Las Vegas, NV
Job Type: Full-Time
At Hera , we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies.
My OBGYN , a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community.
We are seeking a Call Center Scheduler for heavy phone traffic.
Call Center Scheduler – Heavy Phones
Responsibilities:
- Handle heavy inbound call volume
- Schedule, reschedule, and cancel patient appointments
- Assist with patient concerns related to referrals, medications, and results , delegating appropriately
- Document all calls accurately
- Support clinic operations by ensuring patients are routed correctly
Requirements:
- Strong communication and multitasking
- Experience in a medical call center preferred
- Ability to work in a fast‑paced environment
- Medical office experience preferred
We Offer:
- Competitive compensation and a full benefit package.