Receptionist

Receptionist

Front Desk | Customer-Facing Role | Career Growth Opportunity

Krause Auto Group

Be the First Impression That Sets the Tone for the Entire Dealership Experience

Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, youll be joining a fast-paced organization with long-term career growth opportunities.

Why Youll Love It Here

- Free health insurance option available

- 401(k) with company match

- HSA company contributions

- Dental & vision insurance available

- Paid vacation, PTO, and holidays

- Career advancement opportunities—we promote from within

- Employee discounts on vehicles, parts & service

- Family-owned and operated culture

- Long-term career stability

- Supportive and team-oriented environment

What Youll Do

As the Receptionist, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience.

- Answer incoming dealership calls in a professional and friendly manner

- Greet and welcome customers and direct them to the appropriate department

- Notify sales or service staff when customers arrive and ensure proper introductions

- Assist in scheduling and confirming sales appointments

- Support sales and internal teams with communication and coordination

- Maintain a professional and positive presence at all times

- Type memos, correspondence, reports, and other documents as needed

- Provide general administrative and front desk support

- Assist with additional tasks as assigned by management

What You Bring

- Strong communication and active listening skills

- Outgoing, positive, and professional personality

- Ability to multitask in a fast-paced environment

- Punctual, reliable, and detail-oriented work ethic

- Professional appearance and customer-first mindset

- Willingness to learn and grow within the organization

Requirements:

- Valid drivers license with a clean driving record

Why Krause Auto Group?

- Over 30 years of automotive success

- Family-owned and operated organization

- Promote-from-within culture with real advancement opportunities

- Supportive leadership team focused on employee success

- Opportunity to grow within a multi-brand luxury and mainstream automotive group

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.