Franchise Consultant

Michelin North America, Inc.Dubai, DubaiOn-siteFull-timeSenior, 5–8 yearsListed 7 hours ago

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About this role

Franchise Consultant
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This job will be based in Cairo, Egypt.

Mission:

Develop business portfolio (geographical or segmentation, etc) through the sales of offers (product/service/solution) to Customer (Direct, Indirect, Professional End User, Dealer)

Key Expectations:

- Manage accounts of all sizes by representing your team externally with clients and internally by working with various stakeholders
- Develop a thorough understanding of the clients’ position in the market, their product/service, points of difference and competitive landscape
- Capture, manage & answer customer request/claim
- Establish and build strong working relationships with business leaders at all levels
- Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects including business review
- Prepare and present sales information and effective proposal for customer during renewal or new initiatives
- As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
- Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis
- Develops/generates new leads by monitoring trends, conducting research, identifying opportunities, cold calling and making appointments.

KEY EXPERIENCES IN:

- Working with customers (Customer Service Relationship)
- Project or account management (Account Management or project Management)
- Building relationship (Networking)
- Managing deliverables and deadlines (Opportunity Management)