Expert Solutions Engineering - Infrastructure (Storage, Compute & Virtualization

Grade Level: L2

Location: Lahore

Last date to apply: 11th October 2026

What is Expert Solutions Engineering – Infrastructure (Storage, Compute & Virtualization)?

The Expert Solutions Engineering – Infrastructure (Storage, Compute & Virtualization) will be responsible for solution discovery, architecture, qualification, technical proposals and customer engagement across enterprise compute, storage and virtualization technologies. The role will work across multiple OEM portfolios and coordinate with OEMs, distributors, OEM partners, system integrators and internal technical teams to develop fit-for-purpose infrastructure solutions. The role reports directly to the Head of Presales- SI & Manage Services and works closely with an extended Cross-functional presales, product, OEM, Distributor, Partner and delivery teams.

What does Expert Solutions Engineering – Infrastructure (Storage, Compute & Virtualization) do?

Key responsibilities

- Lead technical presales engagements for enterprise Compute, Storage, Backup/Recovery and Virtualization solutions across multiple OEM portfolios.
- Engage customers to understand business, application, workload, performance, availability, capacity, security, DR and growth requirements and translate them into technical solution requirements.
- Design and position scalable infrastructure architectures covering rack/blade servers, GPU/accelerated compute where relevant, SAN/NAS/object storage, hyperconverged infrastructure, virtualization and associated management platforms.
- Develop BoQ/BoM, sizing, architecture diagrams, technical compliance matrices, solution proposals, presentations, SoWs and responses to RFI/RFQ/RFP/tender requirements.
- Perform pre-work and solution qualification before customer meetings, workshops and technical presentations; identify gaps, dependencies, assumptions and risks.
- Work with OEMs, distributors, OEM partners and system integrators for product selection, solution validation, sizing, technical clarifications, demonstrations, workshops and special configurations.
- Lead technical workshops, solution presentations, proof-of-concept discussions and customer demonstrations in coordination with OEM/SI subject matter experts.
- Evaluate competing technologies and map customer requirements to appropriate OEM products without limiting the solution to a single vendor.
- Coordinate end-to-end with network, security, cloud, data center, database, backup and application SMEs where the infrastructure solution has cross-domain dependencies.
- Support commercial teams with technical input, solution differentiation, TCO considerations, licensing/subscription understanding and value propositions.
- Maintain current knowledge of OEM roadmaps, emerging infrastructure technologies, AI/GPU infrastructure, virtualization/container platforms, hybrid cloud and data protection trends.

Key Deliverables

- Customer discovery and requirement documents.
- High-level and low-level solution architectures and infrastructure diagrams.
- Sizing calculations, BoQ/BoM and technical compliance matrices.
- RFI/RFQ/RFP/tender responses and technical clarifications.
- Customer presentations, workshops, demonstrations and technical proposals.
- OEM/SI technical engagement records, solution validation and recommended configurations.
- PoC plans, technical evaluation criteria and implementation handover documentation.
- Reusable solution templates, reference architectures and technical collateral.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Expert Solutions Engiineering – Infrastructure (Storage, Compute & Virtualization)?

Experience and Educational requirements

- 5–6 years of relevant enterprise presales / solution architecture experience in Compute, Storage and Virtualization.
- Bachelor's degree or higher in Computer Science, Information Technology, Computer Engineering, Networking, Telecom, AI or another relevant technology discipline.
- Hands-on presales experience with multiple OEM technologies across server, storage and virtualization ecosystems; exposure to vendors such as Dell Technologies, HPE, Lenovo, Huawei, IBM, NetApp, Pure Storage, Nutanix, VMware/Broadcom, Microsoft and/or equivalent platforms is desirable.
- Relevant professional certifications from OEMs or recognized technology bodies in server, storage, virtualization, cloud or data center technologies are strongly preferred.
- Demonstrated experience working directly with OEMs, distributors, authorized OEM partners and system integrators.
- Strong experience in enterprise customer engagement, requirement generation, technical discovery, RFI/RFQ/RFP/tender response, solution sizing and pre-sales documentation.
- Experience in customer workshops, technical presentations, solution demonstrations and PoC engagements.
- Understanding of virtualization architectures, hypervisors, clusters, HA/DRS concepts, resource management, virtual networking and integration with storage and compute.
- Understanding of SAN/NAS, FC/iSCSI, storage protocols, performance/capacity planning, replication, snapshots, backup and disaster recovery concepts.
- Ability to understand application workloads, databases, VDI, AI/GPU and business-critical workloads and translate them into infrastructure requirements.
- Strong technical writing, presentation, communication, stakeholder management and negotiation skills.

Soft skills and technical skills required
- Customer-centric approach with strong consultative selling and requirement-generation capability.
- Excellent verbal and written communication, presentation and workshop facilitation skills.
- Strong analytical, problem-solving and solution-design mindset with ability to simplify complex technical concepts for business stakeholders.
- Ability to work independently while coordinating multiple internal teams, OEMs, distributors, partners and system integrators.
- Strong ownership, responsiveness, documentation discipline and ability to manage multiple opportunities and deadlines.
- Commercial awareness and ability to connect technical architecture with customer business outcomes, scalability and total cost considerations.

Benefits

Why join JazzWorld?

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitmnet to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.