PT - Outlets Barback-Ebb & Flow

Shape the Next Generation of Vacations!
Welcome to Evermore Orlando Resort—the resort thats redefining the Orlando vacation experience. Just steps away from Walt Disney World, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlandos ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlandos first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, weve crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

If youre excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Key Responsibilities:

- Greet and interact with guests in a friendly, attentive, and professional manner.

- Assist bartenders in setting up the bar for service, including stocking liquor, glassware, garnishes, and other supplies.

- Communicate with Front of House Team Members to ensure consistent guest service and needs are met.

- Prepare and deliver ice to bartenders as needed and ensure ice bins are kept clean and well-maintained.

- Monitor and replenish the inventory of beverage and bar-related items during service to prevent shortages.

- Clean and sanitize bar equipment, glassware, and utensils in accordance with hygiene standards.

- Remove empty glasses, used napkins, and other debris from bar tops and tables to maintain a clean and orderly appearance.

- Assist with the preparation of garnishes and other drink ingredients as directed by bartenders.

- Collaborate with bartenders to fulfill guest drink orders promptly and accurately.

- Collect used glassware and utensils for washing and return cleaned items to the bar.

- Empty and properly dispose of trash and recycling materials in accordance with hotel policies.

- Support bartenders in providing exceptional guest service, including refilling water glasses, and assisting with guest inquiries when necessary.

- Ensure that glassware, bar tools, and equipment are clean and in good working condition.

- Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.

- Adhere to all local, state, and federal regulations regarding the sale and service of alcoholic beverages.

- Verify the legal drinking age of guests and refuse service to those who are underage or intoxicated.

- Recognize signs of intoxication and handle situations appropriately.

- Collaborate with other staff to maintain a well-organized and efficient bar operation.

- Assist in training new barbacks and staff, if required.

- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc

- Complete side work as assigned.

- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation.

- Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.

- Speak with others using clear and professional language.

- Follow all company and safety and security policies and procedures, and complete safety training and certifications.

- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company

- Perform other duties as assigned.

Education, Skills and Experience

- 1-2 years of hospitality and barback or related experience, customer service focus

- Detail-oriented with a commitment to cleanliness and hygiene.

- Willingness to learn and take directions from bartenders and other Team Members.

- Food, alcohol, and safety certifications under FL requirements.

- Written and verbal communication skills.

- Proven organizational and time management skills.

- Excellent communication and interpersonal skills; ability to interact with a wide range of people.

- Outstanding organizational and problem-solving skills.

- Ability to multi-task in a fast-paced environment.

- Capable of performing the role in a busy work environment.

- Proficient in reading safety procedures and operating guidelines.

Physical Requirements

- Able to safely lift, pull and push up to 75 pounds.

- Able to stand, walk, stoop, kneel, bend, and reach.

- Subject to environmental conditions, work activities can occur inside and outside.

Evermore Culture

At Evermore, our purpose is Togetherness , and our vision is to make a more together world possible.

Through relational wellness, we cultivate an inclusive, people-first culture where collaboration, trust, and respect empower every Team Member to thrive. Our Values guide how we think, make decisions, and show up for our guests, one another, and the moments that matter most. We are committed to acting with integrity, striving for the extraordinary, and recognizing that our greatest success comes when we succeed together.

We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.

EOE/M/F/D/V