About this role
The Position
Join our Global IT organization as a Cloud DevOps Engineer.
The Cloud Foundations product provides a suite of secure, well-governed global cloud services. It delivers standards, best practices, and well-architected cloud solutions that support the development and operation of both new and existing Infrastructure-as-a-Service (IaaS) and serverless computing environments.
Built on agile methodologies, the product enables digital products and use cases by providing scalable, reliable, and modern cloud capabilities across the organization.
Duties & Responsibilities:
As a member of Cloud Foundation DevOps, the Cloud DevOps Engineer responsibilities are as follows:
- Developing and implementing Boehringer standard solutions using Infrastructure as Code (Terraform/CloudFormation) in an organizational level e.g. network, patching, backup, policies, access, etc.
- Managing existing and upgrading/migrating legacy Infrastructure as Code stacks.
- Responding to cloud environment issues and monitoring alerts (ex. portal access, security findings, etc.)
- Assisting users with access-related issues and requests using tools to ensure adherence to security best practices including MFA, key management, etc.
- Ensuring the overall health of all Cloud environments with regards to patching, anti-virus, backups, performance thresholds, etc...
- Assisting the users with any Day2 troubleshooting issues.
- Ensuring on-going configuration management health.
- Migrating to new releases of Terraform, Bitbucket, etc.
- Creating and maintaining Runbook and other support documentation.
- Adhere to ITIL processes (change, problem, configure, incident management).
- Apply agile methodology and the Scrum framework while working closely with the product development team and the product owner
Requirements:
To be successful in this role, you should have:
- Bachelor’s degree in Information Technology
- Infrastructure as a Service (IaaS) Cloud based hands on experience in AWS
- Strong working experience with Infrastructure as Code (IaC) especially working with Terraforms and AWS Cloud Formation
- Solid knowledge and understanding of the software development lifecycle utilizing the DevOps framework around CI/CD.
- Very good understanding and experience in networking and security knowledge, such as routing, firewall, VPN, TCP/IP, VPC, SG, Anti-virus, security risk remediation etc.
Mandatory Skills:
- Good track record of hands-on working experience with AWS services.
- Experience supporting production Cloud work loads using native and 3rd party tools.
- Good interpersonal skills especially with a diverse and global user base.
- Good knowledge of CI/CD tools, processes, and procedures (e.g. Jenkins)
- Good knowledge of code and binary repositories (e.g. GitHub or BitBucket)
- Good knowledge of Terraform or equivalent provisioning and automation tooling for building, changing, and versioning infrastructure
- Some knowledge of Automation and Configuration Management toolsets (e.g. Ansible)
- Hands on experience in scripting skills like PowerShell, Ruby, Python, or Bash
- Hands on experience and good working knowledge with Infrastructure as Code concepts
- Strong command of English language (both verbal and written)
Additional Comments:
- Talented and ambitious `individual who thrives on innovation, learning and problem solving
- Strong customer and service orientation
- Be able to work in a global diverse environment
- Team oriented especially working in an Agile team setting
- Able to effectively collaborate, openly communicate and reach across functional borders
- Willingness to work also outside business hours.