MHI Talent Solutions | Product Manager, Business Systems

This pivotal position resides with one of our Talent Solutions client where we have established a strong partnership. The Product Manager, Business System role sits at the intersection of Product, Engineering, Supply Chain, Finance, and Operations, translating complex business processes into well-designed systems and features. The ideal candidate brings a strong product mindset, technical fluency, and the ability to go deep into operational domains such as purchasing, inventory, and order management.
Key Responsibilities

Role: Product Manager, Business Systems

Location: Los Angeles, California

Status: MHI is a successful managed services partner and now assisting with their key direct hire needs

Key Qualifications/Responsibilities:

Product Strategy & Roadmap Ownership

- Own the product vision and roadmap for Business Systems supporting order-to-cash, procure-to-pay, inventory and fulfillment workflows

- Align initiatives to revenue growth, inventory efficiency, and operational scalability

- Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work

- Balance immediate operational needs with long-term system architecture and scalability

Business Systems Ownership (O2C, P2P & Inventory)

- Own and evolve systems supporting:

Order-to-Cash (O2C): order management, fulfillment, invoicing

- Procure-to-Pay (P2P): purchasing, vendor management, inbound inventory

- Inventory Management: visibility, allocation, transfers, and reconciliation

- Partner with Production and Operations and Order Fulfillment teams to improve purchasing workflows, demand planning inputs, inventory accuracy, allocation, fulfillment execution, and exception management across the order lifecycle.

- Ensure systems support multi-channel complexity across wholesale, franchise, retail and DTC, with a focus on inventory and fulfillment operations

Order Fulfillment & Channel Enablement

- Partner with Operations, Order Fulfillment, Wholesale, Retail, and Franchise teams to streamline end-to-end operational workflows.

- Lead feature development across:

B2B order management and lifecycle events

- Inventory allocation, availability, and disposition across channels

- Fulfillment, shipping, and returns workflows

- Pricing, invoicing, and financial reconciliation

- Support franchise-specific requirements including regional operations, pricing structures, and reporting needs

- Ensure consistency and scalability of systems across all sales channels

KPI Ownership & Operational Performance

- Own system-level performance metrics across business systems

- Drive measurable improvements in:

Order cycle time and fulfillment speed

- Inventory accuracy and turnover

- Purchasing efficiency and vendor performance

- Invoice accuracy and revenue realization

- Exception handling and manual intervention rates

- Leverage data and user insights to continuously optimize system performance and workflows

Systems & Integrations

- Own product direction for NetSuite ERP across B2B, DTC, purchasing, and inventory modules

- Drive data integrity and ensure seamless flow across ERP, 3PLs, EDI, and downstream systems

- Deliver automation and scalable solutions across integrations and system touchpoints

Execution & Cross-Functional Delivery

- Gather business requirements and translate them into scalable product requirements, user stories, and acceptance criteria.

- Manage UAT, release planning, change management, and business readiness.

- Serve as the intermediary between Engineering and business stakeholders, translating business needs into scalable, well-designed system solutions.

- Maintain and communicate roadmaps, priorities, product requirements, technical designs, SOPs, and delivered outcomes across technical and non-technical teams.

Skills, Knowledge and Expertise

- 5+ years if Product Management experience supporting enterprise business systems, ERP, supply chain, or operational technology.

- Strong functional understanding of Order-to-Cash, Procure-to-Pay, inventory management, and order fulfillment workflows.

- Hands-on Netsuite experience across order management, purchasing, inventory, fulfillment, and related business processes.

- Experience owning products and workflows across integrated enterprise systems, including ERP, EDI, WMS/3PL, and downstream platforms.

- Ability to gather complex business requirements and translate them into scalable product and system designs.

- Demonstrated ability to evaluate upstream and downstream process, data, and system impacts when designing solutions.

- Proven track record of delivering systems enhancements that improve operational performance, data integrity, and business scalability.

- Functional experience with iPaaS including the ability to understand, troubleshoot, and support integration flows, mappings, transformations, and data movement. (Celigo preferred)

Preferred

- Background in apparel, retail, or consumer goods

- Experience working with WMS, EDI, and supply chain integrations

- Experience in multi-channel and global operations environments

- Strong analytical and data-driven decision-making skills

- Netsuite SuiteFoundation Certification or higher

Company Benefits include 100% paid healthcare (medical, dental, vision); Kind Body Fertility Benefits, 401 (k) savings plan with up to 4% match, Unlimited PTO, Employee Discounts, Full Access to LinkedIn learning.

This is a full-time contract opportunity with opportunity to be brought on as a permanent employee in the future

Salary Range: $130-150k