About this role
Assists the RN Clinical Navigator in daily tasks as the main liaison between the physicians and the patients as well as the physicians and the other office staff. Assists in coordinating new patient referrals, bone marrow transplants, testing and research for all the TCHMS II offices.
KNOWLEDGE AND SKILLS:
Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.
EDUCATION: High School Diploma or equivalent required.
YEARS OF EXPERIENCE: 3-5 years medical office experience required. 2-3 years research experience including experience with oncology research data (pathology testing, specialty lab testing) and Inclusion/Exclusion criteria for trial participation highly preferred.
REQUIRED SKILLS AND KNOWLEDGE: Ability to relate and facilitate a good working relationship with patients, co-workers, physicians, and associated facility employees. Ability to utilize effective time management skills to ensure prompt patient treatment as well as to complete required chart documentation and to practice sound judgment in all clinical circumstances required. Exceptional organizational, multitasking, verbal and written communication skills required. Excellent computer skills (Epic preferred) and customer service skills required.
LICENSES & CERTIFICATIONS:
N/A