Manager - Digital Product Management

American ExpressPhoenix, ArizonaHybridFull-timeSenior, 5–8 yearsListed 3 days ago

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About this role

At American Express, our culture is built on supporting our customers, colleagues, and communities. As part of Enterprise Acquisition Products & Platforms, the Process Monitoring & Data Operations (PMDO) team delivers trusted, governed, and enterprise-ready application data that powers customer acquisition, risk management, compliance, analytics, and regulatory reporting across global markets.

We are seeking a manager to lead critical data products and capabilities that serve as the single trusted front door for application data across the enterprise. This role combines product management, data governance, stakeholder management, and delivery leadership to ensure application data is accurate, controlled, scalable, and ready for enterprise consumption

The Manager will be responsible for managing and enhancing data products that ingest, standardize, govern, and distribute application data from acquisition platforms including GO2, GO2 Unify, GNA, and future onboarding technologies. The role will drive product strategy, delivery execution, data quality, operational excellence, and stakeholder alignment across business, technology, risk, compliance, and analytics teams

- Bachelor’s degree in computer science, Information Systems, Engineering, Data Management, Business Analytics, or related field.
- 8+ years of experience in Product Management, Data Management, Data Governance, Business Intelligence, or Technology Delivery.
- Experience working with large-scale enterprise data platforms and data products
- Experience managing cross-functional stakeholder relationships
- Knowledge of onboarding, customer acquisition, KYC, KYB, AML, or regulatory processes.
- Knowledge of Agile product management and data product operating models.
- Experience supporting audits, regulatory reviews, and risk management initiatives.
- Familiarity with data migration, modernization, and enterprise data architecture programs.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.