About this role
As we continue to grow our retail presence in the US, we’re looking for a motivated, hands-on Sales Assistant to join our team in Miami, supporting one of TLG’s in-house brands.
The ideal candidate is a customer-focused leader with strong commercial awareness, excellent people management skills, and the ability to ensure operational excellence while driving business performance.
What you'll do:
- Be an effective brand ambassador, ensuring clients are warmly welcomed and well assisted and have a memorable experience aligned with the brand.
- Demonstrate brand awareness, clienteling skills and product knowledge when communicating with customers.
- Deliver excellence in retail experience and promote a Consumer Centric Culture.
- Consistently assist and interact with clients in a warm and courteous manner ,providing a highly professional approach and outstanding service in order to maximise business and to resolve customer issues.
- Use conversation to discover client needs, partnering them with the appropriate sales professional attitude to achieve sales goals and create brand loyalty.
- Promote team collaboration to build a pleasant and healthy work environment.
- Maintain the work place tidy and organized.
- Perform duties as reports, visual maintenance, etc.
- Be a point of connection between store and HQ.
What we're looking for:
- Previous experience in the role in retail settings.
- Fluent English; Spanish and/or Portuguese will be considered a big plus.
- Excellent interpersonal and customer service skills.
- Organized and detail oriented attitude.
- Proactivity.
- Strong commitment to build a team environment and collaboration.
- High computer skills are a plus.