About this role
Define your future at HL Bank Singapore
Functional (job responsibilities)
(I) Co-ordinate and provide effective back-office support, not limited to the followings:
Transaction Processing:
o Initiate and process remittance transactions (e.g., SWIFT, local payments) accurately and within established timelines.
o Verify the completeness and correctness of remittance requests, including account details, payment instructions, and
documentation.
o Ensure all transactions (outward and inward) are processed accurately and timely and in compliance with set procedures,
controls and guidelines.
o Ability to perform an effective and accurate dual controls role on transactions
Transaction Reconciliation:
o Reconciliation of position with agent banks and internal GL accounts
Compliance and Documentation:
o Ensure compliance with Standard Operation Procedures (SOP), sanctions screening and regulatory requirements.
o Maintain proper records of transactions and related documents for audit purposes.
Coordination and Communication:
o Liaise with internal teams and counter-parties to resolve discrepancies in remittance requests.
o Communicate with stakeholders to confirm instructions or clarify details when necessary.
System Usage:
o Utilize remittance processing systems and tools for data entry, validations, and approvals.
o Perform daily reconciliations of processed transactions against system records.
Risk Mitigation :
o Identify and escalate potential risks or unusual transactions to the compliance team.
o Ensure all transactions meet the organization's risk management policies.
Reporting :
o Generate and share daily/weekly transaction reports with relevant stakeholders.
o Monitor and track pending transactions to ensure timely completion.
(II) Multi-Project & Testing Support
Requirement Analysis & Test Cases:
Review business requirements and functional specifications across Payment
Hub, v8, and SAA systems. Develop comprehensive test scenarios covering end-to-end remittance flows and edge
cases.
Pre-Project Testing Execution:
Conduct hands-on SIT, UAT, Regression, and Industry Testing. Validate system outputs against expected regulatory and ISO20022/MX messaging standards.
Defect Management & Runbooks:
Log, track, and re-test system defects in collaboration with IT and vendors. Assist in
writing operational runbooks and configuring business rules.
Post-Go-Live Hypercare & Stabilization:
Provide high-touch operational support during post-implementation hypercare
periods following major project deployments, managing fallback procedures, system patching checks, and operational handovers.
Managerial (team/group responsibilities)
· Manage all stakeholders in relation to BAU matters
· Responsible to ensure all deliverables meet the require standard, accuracy and timeliness
Organizational (organizational responsibilities)
· To carry out any other duties as directed by the Company Management
· Respect HL Bank’s culture and play an active role in the communities
About HL Bank Singapore
HL Bank Singapore is the Singapore branch of Hong Leong Bank, a premier regional financial services leader headquartered in Malaysia with a rich heritage of over 120 years. Listed on Bursa Malaysia and a key member of the extensive Hong Leong Group, we operate a robust network of approximately 250 branches across Malaysia, with a strategic regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
As a Full Bank in Singapore, we serve as a vital hub for the Group’s regional ambitions. A cornerstone of this strategy is our sophisticated "advisory-first" wealth proposition through HLB Private Bank and HLB Priority . By combining our deep Asian market roots with a landmark strategic alliance with Swiss private bank Lombard Odier, we provide world-class wealth architecture and bespoke solutions for our clients.
Beyond our wealth focus, we deliver excellence through four core business pillars: Business & Corporate Banking, Personal Financial Services, Private Wealth Management, and Global Markets . This "Integrated Approach" allows our talent to collaborate seamlessly across segments, ensuring we effectively meet the multifaceted needs of high-net-worth individuals, business founders, and corporate enterprises alike.
At HL Bank Singapore, our people are central to our success, and as a recognized Human Capital Partner (HCP) by TAFEP, we are committed to progressive workplace practices and your professional development. We seek digitally inclined, customer-centric performers who thrive in a technology-focused environment, where we empower our teams with AI-enhanced tools and next-generation platforms to lead the industry. As part of a large, diversified conglomerate, we offer unrivaled opportunities to explore new grounds and build a challenging career path within a rapidly expanding regional landscape. Join us to be part of a proven value-creation story and shape the future of your own story at HL Bank Singapore.