Volunteer Receptionist - Newcastle Hospice

Marie Curie - VolunteersNewcastle upon Tyne, EnglandOn-siteFull-timeStaff, 8–12 yearsListed 7 hours ago

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About this role

Join us as a Volunteer Receptionist and help create a warm, welcoming environment for patients and visitors while supporting our Hospice Team with a variety of tasks.

Your contribution will assist in streamlining daily duties to allow the hospice to operate smoothly, making a meaningful impact on those in our care

Availability: 2.5 hours, weekday evenings

Time: 16:30 - 19:00

Location: Marie Curie Hospice, Marie Curie Drive, Newcastle Upon Tyne NE4 6SS

Criteria: Minimum 18 years of age.

What you'll do:

- Warmly welcome and greet everyone entering the hospice, ensuring security guidelines are followed

- Receive deliveries and notify relevant staff

- Handle telephone calls with a polite manner and relay messages

- Escort visitors to areas within the hospice

- Communicate patient arrivals to relevant staff

- Assist with transport needs - booking taxis

Why you'd be a great fit:

- Friendly, reliable, and positive attitude

- Courteous and helpful manner

- Comfortable talking to people from all walks of life

- Organised and self-motivated

- Committed to delivering excellent customer service

- Team spirit - contributing to a positive team dynamic whilst been actively independent in the role

- Respectful of confidentiality and boundaries

What you'll gain:

- Full training, ongoing guidance and wellbeing support

- A sense of meaning and purpose

- A friendly network of volunteers

- Recognition for your time

- Travel expenses covered

- Access to discounts on shopping, travel, entertainment and more

- 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

Need more information?

Contact Administration Manager Lisa Alderson T: 0191 219 1116 E: [email protected]