About this role
Lets Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Minimum Requirements:
- Namibian Citizenship;
- Grade with min 25 points;
- 1-3 years relevant experience;
- Computer literacy in Microsoft office (Word, Excel, Outlook, PowerPoint);
- Ability to analyse, Interpret and action client accounts;
- Ability to prioritise and meet deadlines;
- Strong Administrative skills;
Job Specification:
- Perform daily collections administration tasks in Payroll collections and EFT collections and Legal recoveries including Pay-date Management;
- Create Employer profiles;
- Meet daily/ weekly targets;
- Timely and effective collection of monthly instalments;
- Ensure loan accounts are worked within the required Quality standards and turnaround time;
- Maintain the overall collections performance
- Compile and dispatch monthly instalment due lists to clients
- Make outbounds calls in accordance with predetermined schedules
- Follow up on arrear instalments via telephone in adherence with productivity standards
- Ensure correct allocation of receipts
- Attend and resolve client queries
- Drive Proactive management of assigned portfolio; and
- Provide ad-hoc and weekly reporting as and when required.
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Skills
Competencies
Directs Work
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Drives Results
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Ensures Accountability
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Manages Complexity
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Optimizes Work Processes
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Plans and Aligns
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Tech Savvy
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Education
Closing Date
19 October 2026 , 23:59
The Old Mutual Story!