About this role
Role Summary
Key Accountabilities/ Responsibilities
Financial: To achieve our set targets on monthly basis with the correct information adhering to the quality parameter.
- 100% transaction updated on all the leads request received.
- Proper knowledge on the product & process.
- 100% achievement of the daily targets.
- Adhering to the compliance.
- Adhering to the login time & break timings.
Productivity: Update on the performance. Quality would help to provide the right set of information to the customers for the better customer service
- Providing the end to end resolution to the customers query.
- Daily MIS to be published MIS on Leads received, Leads converted and Premium generated.