About this role
We are a local, women and Massage Therapist owned Massage Studio with 4 locations in the Denver-metro area looking for a customer service, sales, and administrative expert to join our growing company!
This dynamic, high-impact role offers growth opportunity, great benefits and a positive atmosphere that promotes healthy living and encourages self-care! Our ideal candidate is a client-centered, sales-focused professional
who is an administrative rock star that will be managing the flow of clients, conducting sales and creating an exceptional client experience.
This position is part-time and requires weekend and evening availability.
Compensation and Benefits:
$41,600 + Annual Base Pay (paid hourly) plus location sales bonuses and commissions
$2,706.16 Medical / Vision / Dental / AFLAC insurance
$865-$3460 Paid Time Off (1st year – 7th year)
$1,500 1 Free massage service every month. Additional discounted services available
$2,340-$7,020 Free Infrared Sauna services (1x/week - 3x/week)
$$$ Sales commission- Retail, packages, memberships
$$$ Leadership development and ongoing training
$49,011-$56,286 + = Total compensation PLUS sales bonus and commissions
Qualifications:
- Exceptional customer service skills
- Impeccable attention to detail
- Professional demeanor and appearance
- Sales expert with a passion for helping people feel their best
- Multi-Tasker with ability to prioritize and problem solve - must be calm under fire
- Ability to anticipate client needs and create "WOW factor" customer service moments
- Reliable, friendly, punctual, flexible, and adaptable
- Self-driven with a take-charge attitude
- Excellent computer and phone skills required- Microsoft Office, Google Suite products included
- Must be a team player and enjoy working with others
- Must work hard and be coach-able
- Possess a healthy mindset with desire to grow and learn
- Ability to work flexible days/nights including a minimum of one weekend per month
Job duties include but are not limited to:
- Create exceptional client experiences through impeccable service
- Execute internal sales and marketing initiatives
- Work with Location Director & Assistant Location Director to meet location sales, staff and client related goals
- Master of the client schedule- demonstrating initiative in maximizing daily utilization
- Ensure all cash management is accurate, and sensitive information is handled properly
- Responsible for opening and/or closing the studio
- Exceptional multi-tasking and the ability to remain calm in a variety of situations
- Manage & maintain an immaculate overall spa appearance and ambiance- this includes interior and exterior spaces and an eye for aesthetics
- Train new team members for the Client Concierge role