Customer Service Representative

Albertsons CompaniesPortland, MaineOn-siteFull-timeMid level, 2–5 yearsListed 11 hours ago

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About this role

A Day in the Life:

We are looking for a dynamic and customer-focused individual to lead our Checkout Department. As a supervisor, you'll ensure smooth and efficient checkout operations, manage and motivate a team of cashiers, and provide top-notch service to our customers. Your day-to-day will include overseeing shift schedules, training staff, resolving customer inquiries and complaints with a smile, handling multiple forms of payment accurately, and keeping our checkout supplies well-stocked. If you have supervisory experience in retail, strong leadership and communication skills, and are proficient with POS systems, we want to hear from you!

What you bring to the table:

- Leadership Skills: Ability to supervise, train, and motivate team members, and promote a positive, high-performing work environment.

- Customer Service Skills : Prior customer service skills or related experience.

- Technical Skills : Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.

- Problem-Solving Skills : Ability to handle stressful and complex situations calmly and professionally.

- Communication Skills : Ability to understand and follow instructions and communicate effectively with customers and team members.

- Organizational Skills : Ability to multi-task and work in a fast-paced environment, maintain cleanliness and organization of the work area.

- Teamwork : Ability to work independently as well as within a large team.

- Reliability : Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

- Inclusive work culture built on belonging

- Competitive Wages paid weekly

- Access to up to 50% of your earned wages before payday, via our partnership with Stream

- Flexible work schedules

- Associate discounts

- Leaders invested in your training, career growth & development.

- Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

- Vacation / Paid Time Off

Our Values

- We put people first.

- We are customer driven.

- We value different perspectives.

- We raise the bar.

- We act as owners.

- We are one team.

- We build belonging.

- We are committed to a healthy future.