Clinical Social Worker (LCSW/LICSW)

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
SIGN ON BONUS AVAILABLE for eligible Non-MGB employees:
$3,000 for LCSW and $10,000 for LICSW

Under the supervision of the Clinical Program Manager for ED & Inpatient Care Coordination, the Clinical Social Worker works collaboratively with the medical, psychiatry, and system behavioral health teams on the Acute Psychiatry Service. The Social Worker may also provide coverage across the Academic Medical Centers (AMCs). The primary responsibility of the Social Worker is to support patient care by facilitating referrals, discharge planning, and coordination of resources to ensure dispositions are secured efficiently and that patients experience a seamless and timely transition to the next level of care. The Social Worker must have strong communication skills and the ability to communicate effectively with patients and their caregivers, department staff, and unit-based staff. The position requires a high degree of flexibility and independence, as well as the ability to manage multiple responsibilities and address barriers to disposition in collaboration with patients, families, providers, and the interdisciplinary care team.

Qualifications

Essential Functions (Key Roles & Responsibilities)

Manages patient disposition and transitions from APS, ensuring timely movement to the appropriate level of care.

Develops and maintains an organized system for identifying appropriate community resources and programs, ensuring alignment with patient needs, insurance coverage, and geographic accessibility.

Secures authorizations for psychiatric admissions and transitions and coordinates necessary paperwork with external facilities and the medical team.

Engages patients and families with professionalism, providing education on available services and addressing barriers to placement.

Actively participates in department staff meetings and daily rounds, collaborating with Consultation Liaison teams, psychiatrists, and the system behavioral and mental health access team to promote efficient coordination and effective patient care transitions.

Coordinates the logistics of patient discharge, ensuring required paperwork is completed, follow-up appointments are scheduled, and transportation arrangements are finalized in collaboration with case managers and ambulance services.

Ensures accurate documentation in the electronic health record per department standards.

Performs other duties as assigned.

Complies with all policies and standards.

Knowledge, Skills and Abilities

Applies sound clinical judgment and professional values and ethics, integrating prior experience into current practice while maintaining appropriate boundaries in client advocacy.

Demonstrates proficient working knowledge of internal and external resources, psychiatric conditions, treatment modalities, and community systems of care, with appropriate referrals as needed.

Strong ability to advocate for patients, facilitate referrals, and collaborate effectively with families and providers to ensure continuity of care.

Utilizes supervision and consultation appropriately​ and seeks assistance with complex cases in a timely manner.

Engages in continuous quality improvement projects and uses data to measure progress and enhance patient care.

Ability to adopt new technology and digital tools, including proficiency in the EHR (Epic) and strong computer skills.

Exceptional ability to remain calm and focused in a dynamic, fast-paced environment while maintaining flexibility and resourcefulness.

Excellent organizational and time management skills with the ability to multitask effectively and work independently.

Exercises excellent judgment and independent decision-making.

Strong oral and written communication skills, along with outstanding interpersonal, customer service, and advocacy abilities.

Experience working with patients in acute psychiatric or crisis settings preferred.

Experience working with insurance networks desirable.

Demonstrates knowledge, understanding, and ability to navigate and negotiate within a complex organization.

Additional Job Details (if applicable)

Social Worker I:

Clinical experience in medical setting 0-1 year required

Licensed Clinical Social Worker [LCSW - State License ] required

Social Worker II:

Clinical Experience in a medical setting 2-3 years required

Licensed Independent Clinical Social Worker [LICSW - State License] required

Remote Type
Onsite

Work Location
123 Main Street

Scheduled Weekly Hours
40

Employee Type
Regular

Work Shift
Rotating (United States of America)

Pay Range
$68,224.00 - $103,230.40/Annual

Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.