About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174’. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach as well as over 23,000 sq. ft of meeting and events space.
What you will have an opportunity to do:
The Barista provides exceptional guest service by preparing and serving coffee, espresso beverages, specialty drinks, and light food items. This position ensures a welcoming atmosphere, maintains cleanliness and food safety standards, and accurately processes guest transactions.
What are we looking for?
Qualifications
- High school diploma or equivalent.
- San Bernardino County Food Handler's Certificate and RBS Certification required or must be obtained.
- Previous café, retail, hospitality, or food service experience preferred.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment.
- Ability to work a flexible schedule, including weekends, holidays, and overtime as needed.
- Reliable transportation.
Essential Duties & Responsibilities
- Greet guests and provide friendly, professional service.
- Take and prepare food and beverage orders accurately.
- Prepare coffee, espresso drinks, teas, and other specialty beverages according to established standards.
- Serve pastries, sandwiches, and other menu items.
- Operate the Point-of-Sale (POS) system and process payments accurately.
- Answer guest questions and resolve concerns in a courteous manner.
- Promote menu items, specials, and resort amenities.
- Maintain cleanliness and organization of all work areas, equipment, and display cases.
- Monitor inventory levels and restock products as needed.
- Perform opening and closing duties according to department procedures.
- Follow all food safety, sanitation, and workplace safety regulations.
- Maintain proper uniform and grooming standards.
- Stay informed about resort events, promotions, and services to assist guests.
Additional Responsibilities
- Perform other duties as assigned by management.
- Assist other Food & Beverage outlets
Physical Requirements
- Ability to stand and walk for extended periods.
Compensation:
$16.90
-
$16.90
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
##
###
###