Journeyman Equipment Technician

ABOUT WESTERN STATES

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation .

By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success.

Safety

- Actively cares, promotes, manages, and advocates for safety at Western States.  As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.

- Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority.

Customer Care Commitments

- Convey Warmth and Empathy – Acknowledge customers and greet everyone with an authentic smile.

- Actively Listen – Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.

- Build Trust – Take ownership, act with urgency, and follow through on commitments.

- Say Thank you – Express genuine appreciation for effort, feedback, and collaboration.

ESSENTIAL FUNCTIONS:

Diagnosis, Troubleshooting, and Repair

- Demonstrates troubleshooting skills on various engine and equipment systems.

- Skill level appropriate testing while comparing data to specifications to determine if the system is working as designed.

- Repairs and diagnoses machine failures according to WSECOs time requirement guidelines.

- Performs tasks independently, including inspections and troubleshooting, when scheduled for required preventative maintenance service.

Engines and Powertrain

- Completes engine preventative maintenance and inspects/repairs internal engine components to include common rail fuel systems, and SCR/DEF systems.

- Troubleshoots and repairs powertrain components.

- Demonstrates understanding of various brake systems and ability to repair when required.

Electrical, Hydraulics, HVAC, and Cab

- Understands, tests, and repairs complex electrical systems. Includes but is not limited to Deutsch and Ampseal Connectors, 6/12/24 battery voltage systems, and ability to repair/replace varies harness types.

- Troubleshoot and service HVAC systems to include evacuating, recharging, and replacing components when required.

- Performs general mechanical/electrical cab functions pertaining to operator interfaces.

Undercarriage

- Performs general tasks in troubleshooting and repair of various frame and suspension systems including tracks, track pads, drive sprockets, and idlers.

- Identifies undercarriage components and perform track sag measurements.

Continued Development

- Participates in continued education and training initiatives as outlined in the Western States Equipment Technician Career Development Plan. (TCDP)

- Utilizes service manuals (STW, SIS and parts books) to address technical issues and perform all required tasks within technician level abilities, in accordance to printed procedures.

- Utilizes parts reusability guidelines.

- Completes actual service reports for files and warranty purposes using STW for timely work order closing.

- Addresses all inquiries in a prompt and friendly manner in an effort to meet or exceed internal/external client expectations.

- Performs other duties as assigned while developing a mindset for technician productivity.

KNOWLEDGE SKILLS AND ABILITIES:

- Ability to navigate Microsoft products.

- Ability to obtain job related certifications for any specialty equipment such as but not limited to forklifts, rigging and overhead cranes, etc.

- General knowledge of manufacturer specific software. (SIS, ET, and STW)

- Ability to develop and maintain effective working relationships with others.

- Consistent attendance and timeliness with the ability to work overtime with limited notice.

- Working within and promoting Western States purpose, vision and values.

EDUCATION AND EXPERIENCE:

- Proof of high school diploma or General Education Degree (GED).

- Associates degree in diesel technology, trade school diploma, preferred.

- Minimum of three years equivalent experience in a Caterpillar or similar environment with hydraulic, engine and powertrain experience required.

- Valid drivers license and acceptable driving record required.

- Appropriate technician level tooling required.

- Must be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS:

- Ability to stand for long periods of time along with walking, sitting, repetitively climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.

- Ability to repeatedly lift up to 60lbs from the ground and place on a shelf/platform set up to 65 inches off the ground.

- Ability to manually torque nuts, bolts, and similar components to required specifications, and perform frequent pushing, pulling, and other manual material handling activities as necessary to perform the essential functions of the job.

- Ability to carry up to 20 lbs. while repeatedly ascending/descending a minimum of ten, 8 stair steps.

- Ability to repeatedly ascend/descend a minimum of 10 rungs on various ladders.

- Ability to assemble/disassemble various sizes of nuts and bolts, while repeatedly bending, stooping, squatting, kneeling, and/or crouching.

- Exposure to extreme temperatures and environment.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

This role is designated as safety-sensitive.