RECEPTIONIST

- Greet and welcome all customers and visitors in a professional and friendly manner

- Answer, screen, and direct incoming phone calls to the appropriate department or staff member

- Provide accurate information to customers, vendors, and callers

- Maintain a clean, organized, and presentable front desk and reception area

- Schedule appointments, meetings, and maintain calendars as needed

- Assist customers by directing them to the correct department and notifying staff of arrivals

- Take detailed messages and ensure timely communication to appropriate personnel

- Perform general administrative and clerical duties such as scanning, filing, data entry, and document preparation

- Assist with basic customer service issues or escalate concerns when necessary

- Maintain professionalism, confidentiality, and a positive attitude in all interactions

- Greet showroom customers and guide them to sales or service staff

- Assist with scheduling service appointments and follow-up calls

- Record customer information and update internal systems

- Support sales and service departments with administrative tasks